The first Spice Hut restaurant was opened in the heart of Stepney Green London in 2000 and it was there the spice hut concept began to take shape.
Our immediate goal then, was the creation of a unique taste, closely followed by the conception of a memorable logo and individual brand identity.
We were determined to introduce a product by offering great quality yet not the same as all our competitors by offering our award winning home made sauce which is made by the founder still today.
We realised that winning the ‘battle of the globals’ lay upon the novel taste of our product.
When it came to the taste, this is where the founder’s passion for cooking.
Spice hut Romford is our flagship branch to take us to the next phase.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.