Tortilla serves up fresh California-inspired Mexican flavours for food lovers across the UK. Steps from Richmond station and the Richmond Green, we're your go-to for quick, delicious Mexican meals. Build your own burritos, tacos, and quesadillas with fresh ingredients, including plenty of vegan and vegetarian options. Craving a refreshing margarita? We've got you covered! Perfect for park-goers, professionals, and anyone seeking a tasty bite. Enjoy our vibrant atmosphere for dine-in, or opt for convenient takeaway and delivery. Fast service, customisable meals, and authentic flavours make Tortilla ideal for individuals, groups, and families. Visit us today and let the fiesta begin!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.