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Greggs

3.8
(205 reviews)
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Business Details

35 The Quadrant, Richmond, LND
TW9 1DN, United Kingdom
+44 2038 898671
https://www.greggs.com/?utm_source=Yext&utm_medium=ExtNet
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About

BakeryGreggs
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Greggs
35 The Quadrant, Richmond, LND
TW9 1DN, United Kingdom

Hours

Monday5:30 AM - 9:00 PM
Tuesday5:30 AM - 9:00 PM
Wednesday5:30 AM - 9:00 PM
Thursday5:30 AM - 9:00 PM
Friday5:30 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday7:30 AM - 7:00 PM

Reviews

3.8
205 reviews
5 stars
106
4 stars
35
3 stars
14
2 stars
11
1 star
39
  • RC
    Rahe Chowdhury
    Jul 29, 2026
    1.0
    I am extremely disappointed by the unprofessionalism at Greggs Richmond. On weekdays, the store is supposed to open at 5:30 am. I placed a Click & Collect order for a sausage roll at 6:00 am and received my collection notification at 6:05 am. However, I waited until 6:30 am, and the store never opened. I knocked on the door several times and could clearly see staff inside looking at me, yet no one bothered to open the door or explain what was happening. I simply wanted to collect my order or cancel it, but I was completely ignored. Because of this, I missed my train, all due to the complete lack of professionalism and customer service from the staff on duty. This was a frustrating and unacceptable experience, and I sincerely hope management addresses this issue so no one else has to go through the same thing.
  • CR
    Charlie Rose
    Jul 23, 2026
    1.0
    I never leave bad reviews but the lady that served me was incredibly rude I won’t go again
  • FR
    Finley Dunne Racing
    Jul 7, 2026
    2.0
    One of the worst Greggs ever. Every single time I’ve been there at lunch time (12-12:30) they never ever have anything prepared to eat. They make you wait 10 minutes for a basic sausage roll or pepperoni pizza. If there is the odd one available, it’s freezing cold because nothing is made FOR LUNCHTIME?! Surely it’s basic common sense to prepare for lunch. Every single time I go it’s the same situation.
  • RB
    Robert Bastin
    Jun 10, 2026
    1.0
    Every time it's always cold in the morning
  • AY
    A D Y
    May 15, 2026
    5.0
    Nice and clean and friendly staff.
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Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

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