HUB MART is a premium retail destination located in the heart of Orpington, dedicated to bringing the finest Indian and global groceries to your kitchen. We bridge the gap between traditional heritage and modern convenience, offering a curated selection of authentic spices, fresh produce, and international pantry staples.
At HUB MART, we believe that grocery shopping should be an experience, not a chore. Our store is designed with a high-end, welcoming aesthetic that reflects our commitment to quality, cleanliness, and superior customer service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.