Greggs

Reviews

• AM

  Alison Mills-Clarke

  Jul 26, 2026
  1.0
  I visited Greggs on Saturday 25th July 2026. During my visit, I was served by a young lady with brown hair. I requested three ring doughnuts from the display counter. However, the staff member repeatedly attempted to upsell me a box of four. I explicitly stated that I only wanted the three individual doughnuts I had selected, but she continued to pressure me. She went to the front of the store to retrieve boxed products, arguing that they were fresher and offered better value.Despite making it clear that I felt unheard and pressured, she refused to complete my transaction for the three items. Instead, she chose to delay my payment by removing four doughnuts from their retail boxes to restock the front counter right in front of me. Due to this uncomfortable and obstructive behavior, I ultimately informed her that I would leave without the purchase, to which she dismissively replied, "Fine."As a customer, I expect to have my choices respected without facing aggressive sales tactics or dismissive attitudes. This employee’s conduct was entirely unprofessional and unhelpful training is recommended regarding listening and customer service.
• SS

  Shalini Saran

  Jun 25, 2026
  5.0
  I had a wonderful experience! Thank you to Parpati (I hope I have your name right 😊). She always greets me with a warm smile, and she remembers my usual order before I even have to say it. That personal touch makes every visit feel so welcoming. Thank you for your kindness and excellent service!
• FS

  Felix Samuel

  Jun 9, 2026
  4.0
  Positive experience: tiny clean greggs but unfortunately homeless person sleeping rough outside wa able to give some food poor human. Staff are friendly inside not rushed or rude better than many greggs we have been to beware parking those silly sneaky inspectors walking around dressed like Rambo gear, they will take advantage of you so do not leave vehicle in loading area you will get pcn from Bromley council £70
• AF

  Adrian Fox

  Apr 14, 2026
  5.0
  Sophie served me today and she was extremely polite and helpful. I was pleasently surprised by the service today :)
• II

  Indy

  Mar 20, 2026
  3.0
  A small greggs outlet. All the menus on clear signage : display cabinets seem well stocked and neat. Service efficient and pleasant. Food was hot and coffees good.. the furniture where it meets floor needs a clean up . ( edges ) 5 small tables but does have bench type padded seating along one wall. Would use again ..

Frequently Asked Questions About Greggs