CJ
Charlie Jackson
Jul 30, 2026
I just want to start by saying I think this shop is convenience and good for the local area, but I'm not happy with one member of staff as on Wednesday the 29th July, I went to visit this shop to get some lottery tickets and this woman was deliberately ignoring me for 10 minutes and when she came to serve me on the till to do the lottery tickets she complained to herself that, "it is too much to do!" I remember in June, 2025, I was trying to check a lottery ticket and for some reason it just wouldn't go into the machine that she (the same woman) got so frustrated that she threw the ticket near me as she rudely said, "look at the queue that you are making!" Pointing at the five people behind me. Also, during the past, when I wanted to do some lottery tickets again, she has lied about the, "lottery machine being broken", because I remember one day I returned two hours later and the machine was working.
JU
Jacko Unnatural
Jul 29, 2026
Some of the staff in this place are some of the rudest and most miserable people I've been served by. I once saw one of the workers walking around bare foot with his nasty feet out stacking shelves.
Constantly having to wait for ages to be served or have some approve age on the self service and when someone does come along is like I've ruined their day. I understand it can be a tough job but it seems like they're always on break and people have disturbed them.
Also, the fridges constantly break.
Went there to grab a few missing snacks for a dinner and they had most of what i needed. Nice location. The place can feel slightly tight when crowded.
JK
Julia Kozak
May 28, 2026
Horrible guy who served me, i was very polite and he was very dismissive and chucked my change at me acting like he didnt willingly sign up for the job. Absolute disgrace the youth these days
MM
marco mesaroli
May 20, 2026
This is a compliment to one of your brilliant staff member at the co-op shop in old Malden (manor drive)
On Wednesday 20/05/26 at around 12:10 I visited the shop to buy some lunch and I witnessed another customer being quite rude to your staff member R. Sutharmina. She just said that if you pay by card customer can use self service machine and the customer stormed out and asked for her name.
I think the way how your staff handled this was impeccable and very professional so well done to her!
Please make sure this compliment is reported appropriately.
If we all understood that we are all on the same boat working hard we would be a bit more patiant, respectful and things would be muchbbetter!
Kind regards,
Marco