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Business Details
About
Caribbean Restaurant
Natty Crutchfield, known as "Natty," is the heart behind Natty’s Jerk, a family-run Caribbean food experience business. Starting out in 2019 at food markets and local events, the business quickly grew, leading to the opening of its first permanent home, "The Shack" in Portsmouth, a beloved hotspot for locals. In 2024, Natty’s Jerk was crowned Uber Eats’ Restaurant of the Year, celebrating their passion, creativity, and dedication to sharing Caribbean culture with every customer. Today, Natty’s Jerk has expanded with restaurants in Portsmouth, Southampton, and of course, Selfridges.
Location
Natty's Jerk Selfridges
Garage, 1 Orchard Street, Mayfair, LND
W1H 6HB, United Kingdom
Hours
Monday12:00 PM - 9:30 PM
Tuesday12:00 PM - 9:30 PM
Wednesday12:00 PM - 9:30 PM
Thursday12:00 PM - 9:30 PM
Friday12:00 PM - 9:30 PM
Saturday12:00 PM - 8:30 PM
Sunday12:00 PM - 5:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.