The winner of the Best Traditional Afternoon Tea at the Afternoon Tea Awards 2024 and the Award of Excellence 2025, our Afternoon Tea brings the best of classic British traditions to bring you the freshest, boldest flavours with a seasonally rotating menu. With decadent finger sandwiches, delicate pastries, and fluffy plain and raisin scones, you’ll be hard pressed to have a more delicious afternoon. Accompanied with your choice of 12 distinctive blends from Tea Masters JING, the option to add a luxurious glass of Billecart-Salmon Champagne, and live piano music, there is no better way to spend an afternoon.
Vegan, gluten free and children's Afternoon Tea are also offered.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.