Multi-level Modern Coffee.
A triple-level WatchHouse location based in the iconic Foggo designed ‘Can of Ham’ building in The City of London. A 3900sq ft café arranged over 3 floors features state of the brewing tech including a custom brewbar, 3Temp single serve doser and ModBar. Inspiration for this space was taken from the curve and modern materiality of the building to create a twelve meter long brushed stainless steel curved counter with suspended canopy arch. The singular material and large sweeping gestures soften the brutal nature of concrete and steel and integrate into the surrounding city landscape. The light and shadows, and areas of brushed and high shine create variance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.