wagamama romford

Reviews

• TS

  Twinkle Star

  5 days ago
  5.0
  Got here before the mad rush on Friday late afternoon/early evening. Was seated quickly into a booth and service was great from a new server. Food came quickly and was delicious! As a fan of spice, I went for the hot katsu curry and my partner had the normal one. Having these with sides of edamame beans and bang bang cauliflower - we were pleasantly full - however, we couldnt resist trying the desserts (delicious) alongside an iced latte each. Will deffo be back again soon!
• SC

  Sharon Clay

  Aug 28, 2026
  3.0
  Went in for a lunch deal meal. Got served promptly but 30 minutes plus before I got served. Looked as though lots of Just Eat or Deliveroo orders were given priority and seated customers were at the bottom of the list.
• EE

  El

  Aug 24, 2026
  5.0
  A huge thank you to Nicole! She provided amazing service and was incredibly friendly and welcoming. She brought such positive energy and good vibes, which really made a difference to our experience. Nicole is an absolute credit to the team!
• DA

  Dorcas Aduni

  Aug 6, 2026
  1.0
  We dined here in early August 2026 and one of us stated to the server that we had food allergies. The manager came and took our order instead and made us sign a document stating they understood our allergy needs. I stated that I had both a wheat and peanut allergy, and I opted for a dish without any of these allergens present. When the dish came it had a sticker on it, therefore I assumed the proper care had been taken to acknowledge the allergies present in our party were not present in our food. Unfortunately this was not the case at all. After a few fork fulls it was clear the dish had been made with wheat noodles and not the rice noodles which was ordered. (I have attached pictures of the two dishes - the noodles look near identical aside from the sesame seeds as garnish on the first incorrect dish). Once we told the manager she said that she misunderstood the allergens stated which is unreasonable considering the lengths at which I was made to go through to sign a document and have stickers on the meal. As a restaurant it's pretty standard to be especially careful with customers who state allergens, not just in writing but also in action and food delivered. It seems right from service all the way to the kitchen and back that this was not true for us. I'm not a cealiac but I would warn anyone who is or anyone who has any food allergies like me wishing to eat here. Be extra attentive to whatever dishes come out because it seems the team on the day we went were not at all. It really made us feel uncomfortable and dismissed throughout.
• AK

  Arvinder Kaur

  Aug 5, 2026
  5.0
  Came here today for lunch with my husband and 3 children. 7, 5 and 21 months. We ordered hot honey chicken starter, chicken gyoza, firecracker and katsu chicken curry. Kids had fish bites and katsu curry. All 3 loved their meals. We were served by Emma - she was so attentive and made sure we had everything we needed. Excellent service thank you so much Emma - we will be back! Xx

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