Absolutely disgusted with my experience.
I ordered from Wagamama through Uber Eats and while enjoying my meal, I bit down on what turned out to be a small rock or stone hidden in the rice. It blended in perfectly with the food, so there was no way of spotting it before eating it. The impact hurt my tooth and I’m now worried it may have been damaged.
This is completely unacceptable. Finding a foreign object in food is a serious food safety issue and should never happen. What was supposed to be an enjoyable meal turned into a stressful and painful experience.
To make matters worse, I tried to upload a photo of the object through Uber Eats but wasn’t able to. I have never had an issue like this before with Uber Eats, which made this experience even more disappointing.
I expected much better standards from Wagamama. Quality control clearly failed here, and as a result I was left with a painful tooth and a ruined meal.
I will be making a formal complaint and would strongly advise the restaurant to investigate how this happened so it doesn’t happen to someone else.
DG
D G
May 28, 2026
5.0
Quick service, lovely food, big restaurant so no problem getting seated, air conditioned, which was great seeing as it was the hottest May day on record!
JE
Jessica Emma
May 28, 2026
1.0
Food is under cooked! & I have had a severe stomach bug from eating from here! Avoid!
RJ
Rd Jani
May 27, 2026
5.0
Wanted to say thank you to you all and highlighting Montel who gave me great service and was a smiley guy
Frequently Asked Questions About wagamama old street
Where is wagamama old street located?
Wagamama old street is located at west retail unit, the bower, 207 Old Street, London, EC1V 9NR, United Kingdom.
What are the opening hours of wagamama old street?
Wagamama old street is open Monday to Wednesday from 11:00 to 22:00, Thursday to Saturday from 11:00 to 23:00, and Sunday from 11:00 to 22:00.
Does wagamama old street offer takeout and delivery services?
Yes, wagamama old street offers takeout, delivery, and dine-in options.
How can I make a reservation at wagamama old street?
You can make a reservation at wagamama old street via their website at https://www.wagamama.com/restaurants/london/old-street.
What is the contact phone number for wagamama old street?
The contact phone number for wagamama old street is +44 20 7052 7415.
Where can I order food online from wagamama old street?
You can order food online from wagamama old street at https://www.wagamama.com/restaurants/noodlelab.
Which nearby places can I visit before or after dining at wagamama old street?
Nearby places to visit include WeWork The Bower, Noci Shoreditch (an Italian restaurant), and M&S Foodhall supermarket, which offer options for workspaces, dining, and shopping.
Are there other dining options near wagamama old street?
Yes, there are several nearby dining options such as Noci Shoreditch and Enoteca da Luca (Italian restaurants), Pivotal Pub, Serata Hall (cocktail bars), and Crudo Cevicheria (Peruvian restaurant).
What nearby coffee shops can I visit around wagamama old street?
Nearby coffee shops include Good To Go, Franzè & Evans, Shoreditch Grind, and Grind, where you can enjoy coffee and snacks before or after your meal at wagamama old street.
How can nearby transit or co-working spaces be useful to guests at wagamama old street?
WeWork The Bower and TechHub provide nearby co-working spaces ideal for professionals who can visit wagamama old street for meals during work breaks or meetings.
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