Certified by TGI Fridays - London Stratford City - CLOSED • Jul 12, 2026
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Reviews
3.2
3,761 reviews
5 stars
1,227
4 stars
670
3 stars
503
2 stars
350
1 star
1,011
SB
Susan Bailey
Aug 20, 2022
2.0
Waited an hour and a half for starters to come out. Then my cheeseburger was burnt and chips all dried up. Not offered more drinks and starter plates not taken away before main course bought out. Lots of shouting by staff. Awful experience!! Very expensive for not great food.
RE
Rheana Eldaria
Dec 17, 2018
2.0
Extremely disappointing. I asked if I could be seated elsewhere and the attitude I was given by staff was unacceptable. Then, after being reseated, people who were seated long after me were served their food and placed their orders before us and finally, the wait between food orders was over 30mins each. My friend and I got there for 5 with a showcase to watch at 630, we did not get to leave until 715 and the lady who served us, no smile, no checking up, NO THANK YOU AFTER WE PAID OUR BILL. Out of order! It slappeared as though because we requested alternative seating, that server told our food server and decided vto make it a cery unpleasant evening. That is beyond poor service! I'll be sticking to central TGI moving forward. All the staff had their mouths pushed right up their noises, ridiculous. The only person who saved this a little was when the manager had to take it upon him self to assure we were reseated as we wished but otherwise, terrible experience from staff.
Frequently Asked Questions About TGI Fridays - London Stratford City - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
How can I make a booking at TGI Fridays - London Stratford City?
You can make a booking via the TGI Fridays website or the Fridays Rewards app. Visit www.tgifridays.co.uk/find-us to locate the nearest restaurant and reserve your table.
Is it possible to cancel or amend my restaurant booking?
Yes, you can cancel or change your booking by visiting https://www.tgifridays.co.uk/book-a-table/ and using your booking reference to modify or cancel your existing reservation.
Can I amend my Click & Collect order after placing it?
Unfortunately, orders cannot be amended after placement due to prior payment and safety reasons. To cancel an order, contact the restaurant directly. Refunds take three to four working days.
How do I cancel a Click & Collect order?
Orders can be canceled if the collection time is more than one hour away via the website. If less than an hour remains, call the restaurant with your order number to process a refund, which takes three to four working days.
Does the restaurant offer vegan and vegetarian dishes?
Yes, TGI Fridays offers a range of vegetarian and vegan options on their menu. They take precautions to avoid cross-contamination, though complete guarantees cannot be made since dishes are prepared in the same kitchen.
Are Halal options available at this TGI Fridays location?
Currently, TGI Fridays - London Stratford City does not offer Halal options.
What should I do if I am experiencing COVID-19 symptoms and have a booking or Click & Collect order?
For the safety of everyone, please do not attend the restaurant if you are ill or showing symptoms of COVID-19. Cancel any bookings or orders you have made.
What are the operating hours of TGI Fridays - London Stratford City?
The restaurant is open Monday to Thursday and Sunday from 10:00 to 22:00, and on Friday and Saturday from 10:00 to 22:30.
Which nearby places can I visit before or after dining at TGI Fridays - London Stratford City?
You can visit nearby spots like Pret A Manger Westfield Stratford City for sandwiches and coffee, Black Tap Craft Burgers & Beer for gourmet burgers, or enjoy some bowling at All Star Lanes nearby for entertainment.
What nearby shopping options are available around TGI Fridays - London Stratford City?
Nearby shopping stores include Levi’s® Westfield Stratford, Superdry, Urban Outfitters, Monki, Bershka, and GEOX, offering a wide variety of fashion and accessories you can explore before or after your meal.
Are there other dining options close to TGI Fridays in London Stratford City?
Yes, there are several nearby restaurants like KFC London for fast food, Franco Manca for pizza, Rhythm Kitchen for Caribbean cuisine, Wagamama for Asian dishes, and YO! Westfield Stratford for sushi.
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