Tesco Extra

Reviews

• AS

  Alex Skarsgard

  Aug 5, 2026
  5.0
  Clean and lovely Tesco.
• OO

  Omer

  Aug 4, 2026
  1.0
  Staff named Tahir Was rude and does not know how to do customer services
• JB

  Jan Eite Bullema

  Aug 1, 2026
  5.0
  Grote zeer ruim gesorteerde Tesco winkel. Ik heb er tijdens mijn weekje in Londen al mijn boodschappen gehaald.
• SS

  sevgi sirin

  Jul 31, 2026
  1.0
  The staffs are so rude. I had difficulty with machine there was 3 staff were chatting each others when you ask help they were not happy to help. Specially a short hair black women was so loud, rude and bossy! The management should be poor therefore the staff are so rude and lack of interest to help customers!
• GB

  Gustavo Braido

  Jul 9, 2026
  1.0
  I wish I had known this before wasting more than an hour shopping on the Tesco app. I logged in, searched for everything I needed, compared products, carefully chose my groceries and filled my basket. Everything seemed completely normal — until I reached the final stage and selected my delivery option. That was when Tesco suddenly removed almost HALF of my groceries from my basket. The reason? Apparently, many of the products I had spent so much time choosing were not available for that particular delivery option. So my question is: why did the app allow me to spend more than an hour choosing products that I was never going to be able to order? Why not ask customers to select their delivery option BEFORE they start shopping, so they only see products that are actually available? Or, at the very least, clearly show on each product which delivery options it is available for. And the most frustrating part? After removing almost half of my shopping, the app didn’t even make the process easier by offering me similar alternatives. I was simply left with an incomplete basket after wasting more than an hour of my time. This is such a badly designed customer experience. People use online grocery shopping to SAVE time, not to spend an hour choosing products only to have half of them removed at the end. If Tesco already knows that certain products are unavailable for certain delivery options, customers should be told BEFORE they waste their time — not after they have finished shopping. A genuinely frustrating experience and one of the worst grocery apps I have used. And somehow, this is still happening in 2026, when AI can do almost everything, yet the Tesco app apparently can’t tell customers which groceries are available for their chosen delivery option before they waste an hour shopping. Unbelievable.