Tesco Express

Reviews

• GC

  Georgia Carter

  Sep 24, 2026
  5.0
  Lovely staff and security
• MF

  Maky Fs

  Apr 26, 2026
  1.0
  Tesco’s customer service can sometimes feel slow, inconsistent, and impersonal. Customers may experience long waiting times at checkouts, limited staff availability, and delayed responses when asking for help. Some complaints are not handled with enough care, which can make customers feel ignored or undervalued. In busy stores, employees may appear stressed and unable to give proper attention to individual needs. Online orders can also create frustration when substitutions, missing items, or refund issues are not resolved quickly. These problems damage customer trust and reduce satisfaction, especially when shoppers expect a reliable, friendly, and efficient service from a major retailer.
• HH

  Helen (Hel)

  Nov 18, 2022
  5.0
  Excellent service and good customer service and satisfaction
• MG

  Maureen Gardner

  Apr 10, 2022
  1.0
  Went in this store the door was not working properly and slow to open asked one of the so called staff if they had what i was looking for and he was so rude...typical..on the way out the door did not open so I lifted my foot towards the door to see if it would open then suddenly heard someone shouting out accusing me of kicking the door...clearly too thick to tell the difference between someone lifting their foot towards the door to see if it would open and someone actually kicking it..they are all rude in that place.