Tesco Express

Reviews

• MF

  Maky Fs

  Apr 26, 2026
  1.0
  Tesco’s customer service can sometimes feel slow, inconsistent, and impersonal. Customers may experience long waiting times at checkouts, limited staff availability, and delayed responses when asking for help. Some complaints are not handled with enough care, which can make customers feel ignored or undervalued. In busy stores, employees may appear stressed and unable to give proper attention to individual needs. Online orders can also create frustration when substitutions, missing items, or refund issues are not resolved quickly. These problems damage customer trust and reduce satisfaction, especially when shoppers expect a reliable, friendly, and efficient service from a major retailer.
• XJ

  Xu Ja

  Apr 11, 2026
  1.0
  Have never ever wrote an review but the women working at the till is absolutely disrespectful that I had to.She decided to try make a rude joke about me and laugh it off to the other customer which they didnt find funny.Also do not buy meal deals as she'll try to make you pay without the discount.
• RR

  Ryan

  Mar 22, 2026
  1.0
  Staff are clueless, security was standing by the door keeping it shut and told me I can’t come in because they have no staff but there’s two workers in there standing around. I then spoke to the worker and said I just needed 1 thing I’ll use the self service who told me 20 other people said the same thing and told me to got to another shop. Won’t be coming back as workers are useless. Bad customer service skills, staff not doing there job.
• IM

  ishaq mirza

  Feb 19, 2026
  1.0
  Rubbish store management is pathetic
• MG

  Maureen Gardner

  Apr 10, 2022
  1.0
  Went in this store the door was not working properly and slow to open asked one of the so called staff if they had what i was looking for and he was so rude...typical..on the way out the door did not open so I lifted my foot towards the door to see if it would open then suddenly heard someone shouting out accusing me of kicking the door...clearly too thick to tell the difference between someone lifting their foot towards the door to see if it would open and someone actually kicking it..they are all rude in that place.