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Subway

3.0
(543 reviews)
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Business Details

66 Queensway, London, LND
W2 3RL, United Kingdom
+44 2072 219422
http://www.subway.com
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About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, 66 Queensway, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
66 Queensway, London, LND
W2 3RL, United Kingdom

Hours

Monday8:00 AM - 11:00 PM
Tuesday8:00 AM - 4:00 AM
Wednesday8:00 AM - 4:00 AM
Thursday8:00 AM - 4:00 AM
Friday8:00 AM - 6:00 AM
Saturday6:30 AM - 11:00 PM
Sunday4:00 AM - 9:00 PM

Menu

1 menu · 168 items

Explore offerings from Subway on 66 Queensway in London, with popular cookies & treats, submelts®, all-day breakfast, and breakfast available at this location.

Subway 26047-0 Menu en-GB

168 items

Reviews

3.0
543 reviews
5 stars
162
4 stars
83
3 stars
68
2 stars
41
1 star
189
  • MA
    Mohammad Ahmadi
    Oct 15, 2026
    1.0
    a disgrace customer service 0 , food also rubbish
  • LR
    luke Robinson
    Oct 9, 2026
    1.0
    Absolutely DISGUSTING customer service. Whoever was working here tonight seriously needs to be retrained, because this level of rudeness and arrogance towards a paying customer is genuinely embarrassing. I very rarely leave negative reviews because I’m usually the type of person to just brush things off and get on with my day. However, this experience was so unnecessarily disrespectful that I genuinely feel compelled to say something. From the moment I walked in, the employee had an unbelievably hostile and dismissive attitude. I was looking at the menu and was immediately told, rudely, that he wasn’t going to take my order and that I had to use the machine. I explained that I was simply looking at the menu, yet he repeated himself with the same condescending attitude. Apparently, looking at a menu before ordering is too much to ask. The interaction only got worse. After being told that the ovens weren’t working, I ordered a meatball sub, only to be met with an incredibly patronising response along the lines of, “Why would you order that when I literally told you we don’t have it?” He spoke to me as though I were a child, rather than a customer who had made a simple mistake and was perfectly happy to choose an alternative. The hostility was completely disproportionate and frankly embarrassing behaviour from someone working in customer service. He then offered me steak as an alternative, only to contradict himself when I asked about it, and became argumentative when I pointed out that he had literally just offered it to me. The entire interaction felt like he was looking for an argument over the most trivial things. There was absolutely no reason for a straightforward order to become this unpleasant, he was so lazy he used the same glove he used for the meat and cheese to dip into the marinara sauce with his hand and smear it over my sub, no glove change, no utensil, just his hand. To make matters worse, paying took several minutes because the card reader appeared to have been switched off, while he sat in the back on his phone with seemingly no urgency and no apology for the inconvenience. Let me be clear: this review is NOT because they had run out of ingredients or because the ovens weren’t working. These things happen, and I was more than willing to work around them. It is the employee’s attitude that made this experience absolutely appalling. There is a massive difference between being unable to provide something and deliberately making a customer feel stupid, unwelcome and as though they’re a nuisance for simply trying to buy food. I don’t expect an employee to jump for joy every time a customer walks through the door, but I do expect basic respect. You are working in customer service. Speaking to people like they’re beneath you is not a personality trait; it’s a failure to do your job properly. I genuinely cannot remember the last time I felt the need to write a review this negative. That alone should tell you how unnecessarily awful this interaction was. Management seriously needs to address the standard of customer service at this branch, because being open for business means very little when customers are treated with such blatant disrespect. Absolutely appalling. I left feeling more irritated by the employee’s attitude than anything else that happened. If you cannot speak to customers with basic courtesy, you should seriously reconsider whether customer-facing work is for you. DO BETTER.
  • PC
    Pie Crafter
    Oct 6, 2026
    1.0
    Der Laden gibt an, dass bis 4 Uhr geöffnet sei doch wir waren um 23 Uhr dort und der Mann sagte uns es könne das Brot nicht backen für das Sandwich.
  • AS
    Ajay Sharma
    Oct 2, 2026
    1.0
    Very disappointing and rude service I asked Tesfalem STAFF NAME to cut my sub in half but he said nothing is free in London He spoke to me disrespectfully in front of other customers When I asked for his name…..he responded sarcastically whydo you want a receipt with my name on it?This was completely unnecessary and unprofessional Very unprofessional service i hope management takes this seriously
  • JL
    Juan Carlos Lopez
    Oct 1, 2026
    1.0
    Terrible service, no warm food, offered bread was not available (frozen), attendant was rude
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