Subway

Reviews

• DH

  Dhruvil Hirani

  3 days ago
  1.0
  ​I went to Subway to eat a footlong. I ordered it through the screen. I am a vegetarian; I do not eat chicken, beef, or anything like that. I had ordered a Veggie Delite footlong. Then, that person Zohaib was preparing the footlong by adding pepperoni and chicken strips to it. When I told him that I am a vegetarian and that I didn’t order these items, he was not ready to listen to my point and refused to accept his mistake. Instead, he told me to place another order. He neither refunded my £8.89 nor gave me another veggie footlong. He even told me to take his picture and make a complaint. ​I want to tell Subway: please do not lower your brand value by keeping such people on your staff, and please return my £8.89. I didn't even take that pepperoni footlong from the store. Therefore, please refund my money and keep good staff in the store who can actually understand the customers.
• NS

  Neil Sol

  3 days ago
  1.0
  Ordered a veggie patty only to see the guy making my sandwich alongside two meat subs! No consideration, avoid if you’re a vegetarian!
• ZS

  Zara Shah

  Oct 14, 2026
  1.0
  Very Disappointing Experience at Subway Neasden Awful customer service and poor food quality. The female staff member was rude, and the service was unacceptable. The potato was hard, the portion was less than half the regular size, and the spread was all over the place. As a regular customer, I know what the normal portion should look like, and this was very disappointing. Definitely not the standard I expect from Subway. Management needs to address both the staff attitude and food quality.
• HG

  Hiren Goyani

  Oct 13, 2026
  1.0
  Dear Subway Customer Service Team, I am writing to report a concerning experience at one of your Subway stores. I ordered a vegetarian sub, but the female staff member preparing my sub did not change her gloves. I specifically asked her to change her gloves, but she continued preparing my sub without changing them. As a vegetarian customer, I was concerned about possible cross-contamination and whether my dietary requirements were being respected. I believe staff should follow proper food hygiene procedures and take customers' concerns seriously. I am disappointed with the service I received. I request that you investigate this incident, review the food preparation practices at the store, and take appropriate action to prevent this from happening to other customers. Please take this complaint seriously and let me know what action will be taken. Kind regards, A concerned customer
• JR

  jeet raval

  Sep 29, 2026
  5.0
  Pranee is cery hardworking and super fast working patterns and customer service is top class in busy time as well really impressed thankyou for making our experience awesome 💯