RH London, The Dining Room and The Perch Rooftop Restaurant

Reviews

• DD

  DG

  Oct 15, 2026
  2.0
  Waitresses doubled the service charge! Beware! She approached us and asked for an extra 15%-25% tip, but the service charge of 15 already included in the bill; and she was not the one serving us. We felt very annoyingly with them, going round and disturbing our conversation. They only care how to get money from us. They are lower rate class…
• AQ

  amelia qorri

  Oct 10, 2026
  1.0
  Extremely disappointing experience at RH London. What should have been a special birthday celebration was ruined by the way we were treated. Noelle was particularly rude and even clapped at us, which was completely disrespectful and unacceptable. To make matters worse, we never received an apology from her. Throughout our meal, we repeatedly saw her speaking to her colleagues, who would then look over at us, making us feel uncomfortable and as though we were being discussed. For a restaurant of this standard, the level of service and respect was shocking. There are so many better places in Mayfair where staff treat you with the respect and consideration you deserve. I would recommend spending your money elsewhere. Fardeen and Rana’s service does not reflect the overall experience described in this review. They were amazing and deserve to be recognised separately for their professionalism and kindness.
• DA

  Deema Albaadi

  Oct 3, 2026
  5.0
  First time I came was just for coffee and dessert at the rooftop. Service was honestly really bad, coffee took forever and then came wrong as we ordered one regular and one decaf. We ended up cancelling it and leaving, but they were very apologetic and didn’t charge us which was nice. Came back again with a group of friends and had a much better experience. Tried the gem salad and cheeseburger. Burger was really good and the salad was nice but veryyy heavy. The only issue is the food seems to come out at very different temperatures, so maybe a small kitchen timing issue. The place itself is beautiful and the staff were really lovely.
• MB

  Mackenzie Breckon

  Sep 27, 2026
  1.0
  When we were sat, the couple next to us (who were very pleasant) warned us they had waited 1.5 hours on their RAW starters. They seemed like lovely people and said they felt bad about complaining. Our server was clearly stressed and overwhelmed. You could tell the other servers were as well as they would often huddle by the kitchen and their body language was stressed. It seemed nothing was coming from the kitchen. The manager tried to make up for all the drama by giving everyone cookies. Which was a nice gesture but it was a very long wait. We waited 1.5 hours for our mains, there was a 30 minute wait for them after we finished our burrata (which was below average). My partner (who doesn’t usually eat that much) ordered two mains as he really wanted to try the octopus and the mushroom risotto. The mushroom risotto was undercooked. I got the lamb. It was cold and the meat was tough. Very disappointed. There were barely any potato’s on the plate and served with a burnt lemon. My partner and I left after eating, he was so hungry after eating two mains! Which he is European and doesn’t eat this much. We had to stop for food on the way home. Also two of the front of house people wearing air pods? Possibly to communicate with each other but it looked so unprofessional. Maybe they should stick to furniture… as the inside is lovely.
• NQ

  Nana Q

  Sep 26, 2026
  1.0
  ⭐ One star is only for the front-of-house host. It was our anniversary and also a special occasion for the Mid-Autumn Festival, so we kindly asked if we could sit next to each other rather than opposite each other (two small seats) We were told that we could not sit at one of the larger tables because it was for three people or more. However, we noticed that another party of two was seated at a larger table right in front of us. We therefore kindly asked again, but were told that the restaurant was “fully booked”. I mentioned that the restaurant was quite empty at the time and that we would not be staying for a very long time. The host reluctantly offered us another table, but it was far away by the entrance corner and next to the way to the toilets. We were also told that we would have to give the table back before 6pm, which was only about 45 minutes later. So, naturally, we had no choice but to stay at our original seats. We completely understand if the restaurant is genuinely full and tables need to be managed for upcoming reservations. However, during our entire dining experience, at least three large tables next to us remained empty the whole time, and the restaurant appeared to be only around 50% occupied. In my opinion, good hospitality is not only about following seating rules, but also about having some flexibility and judgment in special circumstances, especially when there is clearly enough space in the restaurant. A little understanding and willingness to accommodate a reasonable request would have made a big difference, particularly on a special occasion. On the other hand, the kitchen team deserves five stars. They were excellent and very creative in accommodating special dietary requirements, including vegan and gluten-free options. The waiter was also very kind, attentive and knowledgeable.