This profile is uncertified and using publicly sourced data
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Business Details
About
Pizza Restaurant
Our brand-new pizzeria is landing at Westfield Straitford, and we can’t wait to bring a proper taste of Naples to East London!
You’ll find us on The Balcony, serving up proper Neapolitan pizza in the heart of one of London’s busiest shopping destinations.
Whether you’re taking a break from a shopping spree, grabbing a quick lunch, fuelling up before heading home or simply craving a proper Neapolitan pizza, we’ve got you covered. Expect all the Pilgrims classics you know and love, made with the very best ingredients Italy has to offer and fired fresh from the oven.
Swing by, grab a pizza and say ciao!
Location
Hours
Monday11:30 AM - 9:00 PM
Tuesday11:30 AM - 9:00 PM
Wednesday11:30 AM - 9:00 PM
Thursday11:30 AM - 10:00 PM
Friday11:30 AM - 10:00 PM
Saturday11:30 AM - 10:00 PM
Sunday11:30 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.