At our Parlour you can experience the best our ice creams have to offer. Come over, hang out with our friendly staff and have an ice cream whilst listening to great music.
Producers of the highest quality artisan ice creams in the UK, supplying many of London's top restaurants and some of the city's most influential chefs. Our ice cream breaks with convention and to break convention we constantly find new ways to refine our craft. From the tools we use to the ingredients we select, everything we do is curated, created and built from the ground up.
Detail is everything. Beyond our ingredient list, every element, nut, bolt and process that goes into an Ice Cream Union serving has been meticulously planned for the finest results.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.