Nisa Local

Reviews

• AW

  Andy Watts

  1 day ago
  4.0
  Bought a can of these bad boys for £2 so I can’t complain at all.
• A

  Ольга Сперкач

  Sep 26, 2026
  1.0
  Extremely disappointing experience and absolutely unacceptable customer service. We bought a piece of cheddar from this shop yesterday evening. This morning, when we opened the package, we discovered that the cheese was extensively covered in mould. It had been stored in a perfectly functioning refrigerator overnight, and all our other food is completely fine. We returned to the shop immediately to explain the situation. What was even more disappointing than the condition of the product was the attitude of the employee at the till. He barely listened to us and simply said, “There’s nothing I can do.” When I asked to speak to a manager, I was told that the manager would only be there tomorrow morning. Anyone with even a basic understanding of food knows that a block of cheddar does not develop this amount of mould in a few hours overnight. Even if it had accidentally been left outside the fridge for several hours, it would not suddenly look like this. But to be absolutely clear: it was refrigerated properly from the moment we brought it home. We have absolutely no reason to invent a story over a piece of cheese. We simply expected a decent shop to acknowledge an obviously defective product and deal with the situation professionally. Mistakes and defective products can happen anywhere. What defines a business is how it responds when they do. In this case, there was no interest in helping, no attempt to understand the problem, no apology and seemingly no concern whatsoever. It is genuinely disappointing that businesses with this level of customer service still exist. If this is how customers are treated when there is an obvious problem with a product, perhaps the shop should seriously reconsider what customer service actually means. Very poor experience from beginning to end.
• TA

  The Adreck

  Aug 6, 2026
  1.0
  I explicitly asked for a USB-C to Lightning cable, but the cashier handed me a standard 8-pin cable instead. When I realized the mistake and immediately asked for a simple exchange, the staff member was extremely disrespectful and insulting. He refused to admit his mistake and completely denied the exchange for the correct product, which is unacceptable and goes against basic consumer rights. Appalling customer service. Avoid this store
• LO

  Leo O'Neill

  Jul 5, 2026
  1.0
  Would Honestly give this store 0 stars if I could, seemed pleasant upon going in however on my way out I got accused of shoplifting (Im wearing black trainers, black joggers, a metallica t-shirt (as in town for the shoes over the weekend) and a baseball cap, I have two sleeves (tattoos) Whilst in the store I picked up some hair wax to look at and then swiftly placed it back on the shelf (which could clearly be seen), upon leaving I was told "you have something in your pockets" I turned out my pockets and took out my phone (only thing I have on me) and stated I picked up the wax and then placed it back, after about two minutes I asked the gent if I could go, he simply nodded his head I waited outside for my friends and my fiance and who I am assuming is the owner (same man who accused me) stated it looked like I had something in my pockets, hence the accusations, I stated to him that I 100% DID NOT and he went back inside I can understand the store may get some shoplifters and he may have judged me by my appearance, however this is the reason I left coming back to London for over a decade and now I will be in no rush to come back after I leave tomorrow which is such a shame
• SS

  shivam sharda

  May 18, 2026
  5.0
  I have been in london for over 3 years this is the best nisa local chain there has to be. amazing peopleinside they’re like a family. best products available at a better price than low cost and sainsbury. i really like the peoplr who work there they’re amazing!!!!