Nisa Local

Reviews

• TA

  The Adreck

  Aug 6, 2026
  1.0
  I explicitly asked for a USB-C to Lightning cable, but the cashier handed me a standard 8-pin cable instead. When I realized the mistake and immediately asked for a simple exchange, the staff member was extremely disrespectful and insulting. He refused to admit his mistake and completely denied the exchange for the correct product, which is unacceptable and goes against basic consumer rights. Appalling customer service. Avoid this store
• LO

  Leo O'Neill

  Jul 5, 2026
  1.0
  Would Honestly give this store 0 stars if I could, seemed pleasant upon going in however on my way out I got accused of shoplifting (Im wearing black trainers, black joggers, a metallica t-shirt (as in town for the shoes over the weekend) and a baseball cap, I have two sleeves (tattoos) Whilst in the store I picked up some hair wax to look at and then swiftly placed it back on the shelf (which could clearly be seen), upon leaving I was told "you have something in your pockets" I turned out my pockets and took out my phone (only thing I have on me) and stated I picked up the wax and then placed it back, after about two minutes I asked the gent if I could go, he simply nodded his head I waited outside for my friends and my fiance and who I am assuming is the owner (same man who accused me) stated it looked like I had something in my pockets, hence the accusations, I stated to him that I 100% DID NOT and he went back inside I can understand the store may get some shoplifters and he may have judged me by my appearance, however this is the reason I left coming back to London for over a decade and now I will be in no rush to come back after I leave tomorrow which is such a shame
• SS

  shivam sharda

  May 18, 2026
  5.0
  I have been in london for over 3 years this is the best nisa local chain there has to be. amazing peopleinside they’re like a family. best products available at a better price than low cost and sainsbury. i really like the peoplr who work there they’re amazing!!!!
• PP

  Phoebe

  Feb 25, 2026
  1.0
  I bought a packet of crisps which were stale when I tasted them. I went back to the store less than 5 minutes after purchasing, and asked if I could get a new £1.30 packet of crisps seeing as it was not up to quality, as per my consumer rights. I explained that the product was stale and I could not continue eating it. And the employees looked at me with blank expressions, not even offering an apology, just saying there was nothing they could do. I often buy snacks from this shop, but I will not be purchasing from this establishment again. 0 for product and 0 for customer service.
• TT

  Thom

  Jul 21, 2023
  5.0
  It may not be 24hrs but at least it stays open until 1am. Which is better than the rest can do