We were overcharged for adding credit for the electricity key, apparently because we paid by card and they required a transaction fee. A few days later we contacted Paypoint and found out that the shop weren’t supposed to charge any transaction fees. So we went back to this shop, and asked for a refund for the transaction fee.
We did get the money back but were told to “don’t come back here” multiple times.
I’m glad that we got the money back but I thought it was both absolutely hilarious and such a weird thing to say for someone working in customer service.
LO
L M O
6 days ago
1.0
Odd and disrespectful staff... Mainly the males I'm referring to FYI, the one female staff is lovely as the other reviews reflect (my only positive).
Stock in the store is appalling mainly things that are supposed to be edible which is shocking and this should be checking entirely. The customer service needs work especially when racial targeting and discriminative vibes are present. Being a Londoner, I've been to many Nisa's this one is the worst unfortunately and the place needs a refurbishment and stock check. Overdue no?
(P.S And yes it is annoying that's the only local shop available pretty much, unless you're up for a walk plus it's open until 11pm)
SM
SP Mersi
Aug 15, 2026
1.0
Rude staff extremely unfriendly I spent 50 in there and they tell you to pay a bag is 10 pence only after you paid… 🫠
JJ
jamie
Jul 19, 2026
4.0
lots of snacks
AA
Ann
Jun 27, 2026
1.0
I'm so sick of this shop, there products are always out of date. I don't understand how a shop that has so much out of date stock and can still stay open. I have taken things back a few times and they accept it no problem, that's how u know they are fully aware. How long does a drink need to be on the shelf to go out of date. Crisps are out of date, cakes are out of date and bread is out of date. The only reason they get any business is because they are the only local shop around but I will never buy from them again because it's getting beyond a joke.
What are the opening hours of Nisa Local in Rotherhithe?
Nisa Local is open every day from 7:00 AM to 11:00 PM.
Where is Nisa Local located?
Nisa Local is located at 77 Albion St, Rotherhithe, London, SE16 7JA, United Kingdom.
What types of products and services does Nisa Local offer?
Nisa Local is a convenience store offering a variety of grocery and retail items.
Where can I find current offers and promotions at Nisa Local?
You can check the latest in-store offers on Nisa Local's website at http://www.nisalocally.co.uk/offers.
What is Nisa Local’s website for more information?
More information about Nisa Local can be found on their website at https://www.nisalocally.co.uk/stores/greater-london/london/77-albion-st.
Which nearby coffee shops can I visit before or after shopping at Nisa Local?
Nearby coffee shops include Costa Express and Leaf & Bean, great spots to grab a coffee along with your shopping at Nisa Local.
What nearby public transportation options are available to reach Nisa Local?
Rotherhithe Railway Station (ROE) and Rotherhithe train station are close by, making it easy to access Nisa Local via train.
Are there any notable nearby attractions to visit around Nisa Local?
You can visit The Brunel Museum, a nearby history and art museum, and explore The Brunel pub and restaurant for food and drinks.
Is there a health center near Nisa Local for medical needs?
Yes, Albion Street Health Centre and Albion Street Group Practice are nearby medical facilities for your health needs.
Are there any local amenities like schools or salons near Nisa Local?
Nearby amenities include Albion Primary School and Jack & Molly's Salon, a beauty and barber salon.
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