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McDonald's

3.5
(479 reviews)

Business Details

2-20 Western Road, London, LND
NW10 7LW, United Kingdom
+44 2088 383664
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 2-20 Western Road Park Royal London. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 2-20 Western Road Park Royal London and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 2-20 Western Road Park Royal London . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2-20 Western Road, London, LND
NW10 7LW, United Kingdom

Hours

Monday7:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 10:00 PM
Sunday11:00 AM - 5:00 PM

Menu

4 menus · 81 items

Explore offerings from McDonald's on 2-20 Western Road in London, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.5
479 reviews
5 stars
191
4 stars
86
3 stars
66
2 stars
29
1 star
107
  • RS
    Rui Soares
    Jul 23, 2026
    1.0
    This is the first time I have ever felt the need to leave a negative review for McDonald’s, but unfortunately this experience was extremely disappointing. We arrived at what was an almost empty restaurant and placed our order at 2:17 pm. We didn’t receive our food until 2:36 pm, meaning we waited around 20 minutes. While I understand that delays can happen, the biggest issue was the complete lack of communication from the staff. During the wait, several customers who ordered after us were served first (mainly drinks and ice cream), while we were left wondering what was happening with our order. The front counter was often unattended, with staff, including the manager and another employee named Jenny, remaining in the back rather than updating waiting customers. It was only after I asked what was causing the delay that I was told they had run out of chips and were waiting for a fresh batch to cook. While I appreciate that these situations can occur, a simple explanation or apology would have gone a long way. Instead, we were left waiting with no information at all. Our order was not particularly large or complicated—just two Happy Meals, a Big Mac, and a McCrispy—so a 20-minute wait at McDonald’s, especially in a quiet restaurant, is disappointing. The whole appeal of McDonald’s is fast, efficient service, and this experience fell well below that expectation. This is genuinely the first time I’ve felt the need to complain about a McDonald’s visit, but based on this experience, I was very disappointed. I hope the management takes customer communication more seriously in the future.
  • DM
    Dorota ManiLashes
    Jul 19, 2026
    1.0
    Mc Donald in asda park royal SELL RAW POTATO. THEY DIDNT EVEN COOKED THIS. NOONE CHECK THE QUALITY AND WHEN I CALL NOONE OFFER THE SOLUTION. THIS IS DANGEROUS PLACE. This restaurant is poisoning people.
  • AA
    Annabelle
    Jul 15, 2026
    1.0
    SUCH a long wait for food. No compensation to satisfy us. Staff is just rude tbh but I guess what do you really expect
  • RR
    R&K
    Jul 15, 2026
    5.0
    Asusual good to go anytime craving for Mc.d burgers .
  • SK
    Sara Kanule
    Jul 14, 2026
    4.0
    The food was ok but no parking available when i have arrived

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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