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McDonald's

3.7
(8,551 reviews)

Business Details

34/35 Strand, London, LND
WC2N 5HY, United Kingdom
+44 2079 307530
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 34/35 Strand Westminster London. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 34/35 Strand Westminster London and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 34/35 Strand Westminster London . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
34/35 Strand, London, LND
WC2N 5HY, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 81 items

Explore offerings from McDonald's on 34/35 Strand in London, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.7
8,551 reviews
5 stars
3,231
4 stars
2,182
3 stars
1,594
2 stars
544
1 star
1,000
  • MB
    matthew brand
    3 days ago
    5.0
    Went to McDonalds today for breakfast food was very nice and the atmosphere/restaurant was clean and relaxing. Special shout out to Famtema who was very kind and friendly and ensured that I had a goodd experience. Would recommend to anyone passing through.
  • JC
    Jed Cubitt
    4 days ago
    2.0
    The really rude horrible security guard hit me on the back for walking the wrong way out it maccies. So dramatic and so rude. I just wanted to eat my lovely meal.
  • TT
    Teo Tarkoc
    6 days ago
    1.0
    I missed my train because they took 15 minutes to make one burger. People who had orders four times bigger than mine got it before and they are ordered after me.
  • DB
    Dayane Barbosa
    Jun 3, 2026
    1.0
    To whom it may concern, I am writing to formally report an incident that occurred at the McDonald’s located at 34/35 Strand, London WC2N 5HY, and to request appropriate compensation for the distress and unacceptable treatment I experienced. I paid £12.17 for my order on Tuesday, 2 June, at 21:48, but the receipt did not print. I informed the security staff, who instructed me to go to the reception desk. When I arrived, I was asked for the amount paid and the items in my order. I explained that I did not know the item names, but I knew my order number. While I was still trying to resolve the issue, I saw my order number (63) appear on the screen as ready for collection. When I went to collect it, the staff member refused to give me my food. I returned to the reception and again asked for my receipt, but the staff continued insisting that I list the items, which I could not do. The situation escalated further when the security staff approached me and made discriminatory remarks, saying, “Your English is very bad,” listing this as a “problem,” and placing her hand on my shoulder in a way that felt dismissive, intimidating, and inappropriate. This behaviour was humiliating, discriminatory, and completely unacceptable. I was calm, respectful, and simply trying to receive the food I had paid for. Instead, I was treated with hostility, impatience, and disrespect because English is not my first language. This experience caused me significant emotional distress and embarrassment. Given the seriousness of the incident, I request: 1. A full investigation into the discriminatory behaviour of the security staff involved. 2. A formal apology. 3. Appropriate compensation for the distress, humiliation, and poor service I experienced. I trust that McDonald’s will take this matter seriously and respond accordingly.
  • JF
    João Luiz Pereira de Costa Ferreira
    May 21, 2026
    1.0
    The experience we had at your store was absolutely unacceptable. The blonde employee who was handing out the orders was extremely rude and disrespectful from the very beginning. Our order was showing as “ready” on the screen, and then suddenly disappeared. We politely tried to explain the situation, but she completely ignored us and kept aggressively telling us to stay behind the line and wait, without even listening for a second. Meanwhile, our food was literally sitting there getting cold while nobody cared to help us. To make things even worse, the security guard came over and told us to move away, as if we were causing trouble, when all we were trying to do was explain that our order had already been prepared and left there. We were treated with total disrespect and humiliation. Honestly, the way we were treated felt degrading. Customers should never be ignored, dismissed, or spoken to in such an aggressive and careless manner. We felt more like animals being pushed away than paying customers. This was one of the worst customer service experiences we have ever had.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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