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McDonald's

3.4
(1,773 reviews)

Business Details

+44 2085 631514
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Units 7, Broadway Shopping Centre London. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Units 7, Broadway Shopping Centre London and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Units 7, Broadway Shopping Centre London . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Units 7, Broadway Shopping Centre, London, LND
W6 9YD, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

5 menus · 348 items

Explore offerings from McDonald's on Units 7, Broadway Shopping Centre in London, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.4
1,773 reviews
5 stars
575
4 stars
377
3 stars
296
2 stars
149
1 star
376
  • MR
    Matthew Rees
    5 days ago
    1.0
    The worse McDonald’s I have ever been to. Clearly understaffed and no coordination. I arrived at 6:40 having ordered a breakfast McMuffin only to still be waiting 15 minutes later with no update, Staff seemingly bothered about delivering the food. When I walked in, there was roughly 3 other people in there with 2 orders on the screen so what took so long I don’t know. On top, every time I seem to go to this specific McDonald’s, they never seem to bother adding or replacing the order machine with correct paper
  • FF
    Fatimah
    Jun 17, 2026
    5.0
    Had a wrap for lunch and it was absolutely delicious. Rumana was welcoming and professional throughout.
  • NB
    Nicky Bradley
    Jun 9, 2026
    2.0
    The burger was cold, they did replace it but still not that hot, partly due to the heavy amount of cold lettuce maybe. Fries not that warm either. The survey code wouldn't input, and the order screens wouldn't work. No toilets and the music was annoying pop.
  • XT
    Xavier Toll
    May 30, 2026
    1.0
    Ordered 20 mcnuggets i got home opened the box and dound out there was only 11 in there NO i didnt eat any it was like that and then i went back to get my other nuggets and they said all they can give me is just 4 nuggets instead of the full 20 i paid for didnt ask me what sauce i liked or wanted did t ask if i had any allergys or anything the place was messy and there was food on the floor and everyone was messing around i saw about only 3 workers total in the whole
  • BA
    Ben Austin
    May 25, 2026
    1.0
    I have never been more dissatisfied with the competence, rationality, hygiene-standards and customer-service skills of a manager at a McDonald's in my life. A totally low-class interaction on something that could have been so simple if the person who is supposed to be managing the restaurant actually behaved properly with good thinking skills. Hats off to Johan (the young man who worked ever so hard to apologise and ensure we were happy with our experience). The wrong person is manager here; he should be the manager immediately as the branch would flourish. That female manager should be nowhere near customers. Here is what happened: Ordered myself a McPlant meal (amongst other things for the family). Took a couple of bites of my burger before I realised there were no gherkins in the burger. I went back to the desk, queued up and complained politely and handed them the burger. I then see a slight debate between the ogre of a manager and the young man who I mentioned above. He was in favour of giving me a new burger entirely made to the standards of McDonald's whereas she was adamant she wanted to pick up the gherkins with her fingers (which I saw her do, with no hand gloves on) and then stuff them into my already bitten sandwich. She then handed me the sandwich expecting me to accept it with the dismissive words "well, you've eaten half of the burger" (it was 2 bites and so what? What about my inconvenience of having to leave my family meal and queue up to come and straighten this out? What about the gnarled finger nails freely flapping about my gherkins? Did I need to detect the missing gherkins before I had a bite, is that the policy?) I told her explicitly that I wouldn't be accepting a squashed, fingered butty and that I now wanted a new burger that hadn't been touched by her grubby little hands. She moaned and acted like a scorned, immature leader before I quickly got what I asked for (begrudgingly against her wishes), thanks to my persistence and the kindness of the young man Johan. He was a 5 star experience, she wouldn't even get the crumbs of my dissatisfaction. Back to the street for that lady I think; she is out of her depth as a manager of McDonald's.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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