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McDonald's

3.7
(2,312 reviews)

Business Details

Ruston Road, London, LND
SE18 5NS, United Kingdom
+44 2088 549882
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Ruston Road Woolwich London. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Ruston Road Woolwich London and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Ruston Road Woolwich London . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Ruston Road, London, LND
SE18 5NS, United Kingdom

Hours

Monday5:00 AM - 5:00 AM
Tuesday5:00 AM - 5:00 AM
Wednesday5:00 AM - 5:00 AM
Thursday5:00 AM - 5:00 AM
Friday5:00 AM - 5:00 AM
Saturday5:00 AM - 5:00 AM
Sunday5:00 AM - 5:00 AM

Menu

4 menus · 81 items

Explore offerings from McDonald's on Ruston Road in London, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.7
2,312 reviews
5 stars
933
4 stars
532
3 stars
377
2 stars
132
1 star
338
  • VN
    Vinh Nguyen
    Aug 13, 2026
    4.0
    Been here a few times. Burgers come out how they should look and not like they've been sat on before been served to you like certain areas. Take it as you will.
  • JA
    Jamie Ahrens
    Jul 31, 2026
    2.0
    Every time they forget something from the order. Every single time. I use drive thru to avoid going inside but every time I have to go in. Every time.
  • FC
    F Chen
    Jul 29, 2026
    1.0
    This was by far the worst experience I've ever had at a McDonald's. This morning, I visited this McDonald's drive-thru. I paid in cash at the first window and then drove to the second window to collect my order. Instead of giving me the meal I had paid over £10 for, the female employee handed me a cheap burger worth around £3. When I politely told her that she had given me the wrong order, she immediately accused me of not paying. She even insisted on checking my bank transaction, despite the fact that I had paid in cash, not by card. Only after the employee at the first window came over and confirmed that I had already paid did they realize the mistake was entirely theirs. What disappointed me the most was not the mistake itself, but the way I was treated. Not a single employee apologized. There was no "sorry," no explanation, and no concern for the inconvenience they had caused. Throughout the entire interaction, they were unfriendly, rude, and acted as though I was the one at fault. I am a regular customer and eat at this McDonald's three or four times every week. I never expected to be treated like someone trying to avoid paying, especially when the mistake was made by your staff. McDonald's is a global company, and I expect a basic standard of customer service. Mistakes can happen, but refusing to apologize and treating a loyal customer with such disrespect is completely unacceptable. I sincerely hope the management provides proper customer service training to the staff. If this is the level of service customers can expect, it's no surprise people choose to go elsewhere. This was an extremely disappointing and unacceptable experience.
  • KM
    KENNETH Mace
    Jul 21, 2026
    1.0
    Got the order wrong 1st & cold, 2nd time 50/50 3rd time refused a refund but made the food hot tool 89 min to get it right and had to drive out like a F1 driver so ee didn't get a fine. Took the manager to come out and cook the food himself there should be a serious limit to the amount to trainees on,on any given shift this could easily been prevented by forcing staff to have food hygiene citificates
  • BB
    Bogdan Bardar
    Jul 17, 2026
    1.0
    Absolutely disgusting!!! This is by far the worst McDonald’s I’ve ever eaten at. A few hours after eating a Big Mac and fries I woke up feeling extremely ill with severe stomach pain, burning, nausea, and what felt like food poisoning. It completely ruined my day. Whether it was poor food handling or expired ingredients, something clearly wasn’t right. I would never recommend this location to anyone. If you care about your health, avoid this place.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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