Location.com logo
Brand Certified

Jones The Grocer - Waterloo Station

4.7
(56 reviews)

Business Details

Unit 14b, The Balcony, Waterloo Station, London, LND
SE1 7LY, United Kingdom
+44 2073 216070
https://trgconcessions.co.uk/brand/jones-the-grocer/

About

Restaurant
Located on The Balcony inside Waterloo Station, Jones the Grocer is a contemporary artisan kitchen, bar & grab & go destination serving global flavours, great coffee and freshly made food from morning to evening. Join us for breakfast, brunch, lunch, dinner and after-work drinks, or pick up something delicious on the go. From artisan coffee and freshly made dishes to bites, cocktails, wine and beer, Jones is made for every part of the day. Born in Australia and now enjoyed across the UK, UAE, KSA, Qatar and India, Waterloo is our second UK location.

Location

Jones The Grocer - Waterloo Station
Unit 14b, The Balcony, Waterloo Station, London, LND
SE1 7LY, United Kingdom

Hours

Monday8:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday8:00 AM - 10:00 PM

Reviews

4.7
56 reviews
5 stars
46
4 stars
7
3 stars
0
2 stars
0
1 star
3
  • AD
    Alison Davies
    6 days ago
    4.0
    We ordered a breakfast and there was a problem with one of my eggs (poached). The staff dealt with the issue very well and were very apologetic. Some restaurants could learn a lesson or two from the staff at Jones the Grocer. Very impressed with their response.
  • PW
    Peter Witney
    Oct 13, 2026
    4.0
    Relaxing space, elegant decoration. Staff attentive but not overbearing. I was there when it was pretty empty though. Good quality food. Not fussy and nicely presented. A bit out of the way for passing traffic, but worth the extra few steps to the balcony.
  • RB
    Riazat Butt
    Oct 5, 2026
    1.0
    This experience was so bad I actively discouraged two people from dining here. I was the only customer, yet there was a litany of mediocrity, from the food quality, service, billing, everything. I'm awaiting a refund. 17.50 for prawn "rosé" rigatoni that I could have made at home (flavourless sauce, four maybe five prawns), drinks nearly spilled, no water refill, being charged for a bottle instead of a glass, lots of excuses but nobody doing their job. I'm at a loss as to why this place has good reviews. Avoid.
  • JF
    Juanita Flores
    Oct 3, 2026
    5.0
    We came upon this restaurant not only did the beautiful decor catch our attention but the staff was very welcoming. We decided to have lunch after a long cruise/ train ride and let me tell you guys it was Delicious. We order the Pasta linguini, chicken karaage & tomato burrata not only was it delicious but came straight out of the kitchen to our table. Hands down the best restaurant in the train station. Definitely recommend you can grab and go or sit down and enjoy a delicious meal.
  • TL
    Theboyz London
    Sep 29, 2026
    4.0
    Fabulous hang out. Eggs benedict is great but the awful American style sweet sugary bread that it was on let it down, (what is it with Americans and Sugar ?) The coffee is one of the best I've had in a long time. Not tried the bar yet as I'm usually working but it looks very inviting. They also need to update their IG page, I was looking forward to seeing a deli and cheese counter only to be told thats in Dubai. We're not in Dubai so why have it on a British IG page ? Disappointed. Never the less its a decent place with decent grub, excellent coffee and cocktails waiting to be tasted. One ANNOYING thing, when it comes to paying its beg beg beg, do you want to donate NO, do you want to round up to the nearest pound NO!! do you want to leave a tip, maybe, if service was OK. Look, just quit the begging, I just want to PAY. IF I donate to charity it will be my choice 😡😡😡

Brand Certified Facts from Jones The Grocer - Waterloo Station

This information is certified by Jones The Grocer - Waterloo Station and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 18, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others