Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
My chicken bake was 100% cold - very disappointing.
LS
Leyla Suleyman
May 22, 2026
1.0
I visited primark Tottenham Court Road today and ordered food and a drink in the Greggs on the top floor. I spent £8 and after I asked if I could have some ice on its own, only to be told "we're not allowed to give away ice". I suffer with anemia and anyone who has experienced this dreadful condition knows the craving for ice! It's frozen water for gods sake! Like come on! You need to do better!
ZG
zulfu Gunerhanal
Apr 23, 2026
1.0
I had a really bad experience at Greggs today. I placed an online order while the store still had around 20 minutes before closing, but instead of helping, the staff were rude and dismissive on the phone. I was told “we’re closed, nothing we can do, complain wherever you want.”
The issue is not just the order — it’s the attitude. Speaking to customers like that is completely unprofessional. If you are not going to serve customers before closing time, then you should not accept online orders.
Very disappointing experience. I would not recommend this location at all. Hopefully management takes this seriously.
IK
Irina Kas
Apr 12, 2026
1.0
The worst Greggs, employees are rude
AM
abdul mumin
Mar 24, 2026
1.0
Absolutely the worse greggs in england. Cold pastry, staff is unable to heat up And unprofessional. Avoid this shop.
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
What are the opening hours for Greggs at Primark 14-28 Oxford Street?
Greggs at Primark 14-28 Oxford Street is open from 9:00 AM to 10:00 PM Monday to Saturday, and from 11:30 AM to 6:00 PM on Sundays.
Where is Greggs located in London?
Greggs is located at Primark 14-28 Oxford Street, London, W1D 1AU, United Kingdom.
Does Greggs offer Click and Collect or delivery services?
Yes, Greggs offers Click and Collect through their website and delivery service via Just Eat.
What payment options can I use at Greggs?
You can pay at Greggs using Android Pay, Apple Pay, cash, contactless payment, Mastercard, and Visa.
What types of food does Greggs specialize in?
Greggs specializes in fresh bakes, sandwiches, hot drinks, and sweet treats including sausage rolls, steak bakes, chicken bakes, doughnuts, Yum Yums, and freshly ground Fairtrade coffee.
How can I earn rewards when shopping at Greggs?
By using the Greggs App, you earn a stamp for each bought item. Collect nine stamps in a category and the tenth item will be free. New app users get a free hot drink on download.
Where can I find Greggs menus online?
You can view Greggs' menu online at https://www.greggs.co.uk/menu.
What nearby stores can I visit along with Greggs on Oxford Street?
Nearby you can visit Primark, CameraWorld London, Hyper Hyper, and Metal Militia, offering clothing, electronics, fashion accessories, and boutique shopping experiences.
Are there any nearby cafes or juice bars near Greggs on Oxford Street?
Yes, you can check out Boost Juice, Tropicalia Cafe, and Kill Bill Café for smoothies, coffee, and café snacks near Greggs.
Which nearby places can help with transport or luggage storage while visiting Greggs?
Radical Storage offers luggage storage nearby, and the area is close to major London transport links on Oxford Street making it easy to reach Greggs.
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