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Greggs

3.8
(244 reviews)

Business Details

60 Kingsway, London, LND
WC2A 3JB, United Kingdom
+44 2038 898504

About

BakeryGreggs
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Greggs
60 Kingsway, London, LND
WC2A 3JB, United Kingdom

Hours

Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday6:30 AM - 6:00 PM
Sunday8:30 AM - 4:00 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on 60 Kingsway in London, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SANDWICHES & SALADS

2 items

SAVOURIES & BAKES

6 items

SWEET TREATS

3 items

Reviews

3.8
244 reviews
5 stars
120
4 stars
50
3 stars
24
2 stars
16
1 star
34
  • GG
    Georgiou
    Jun 19, 2026
    5.0
    I use this place a few times a week and the staff are lovely. I was in there yesterday Thursday afternoon. And witnessed the staff getting abuse. It was a very hot day. A customer was abusing staff, a guy named Paul for no reason. He dealt with it calmly and I did wonder how on earth these workers can keep calm with such rude obnoxious customers who demand and r hurling abuse at them. All the staff are very welcoming and nice at this store.
  • YW
    YiTing Woo
    Jun 17, 2026
    1.0
    Well i bought a cold ice matcha latte and i was served without syrup, i thought it was a mistake and i asked them to put in some syrup and they told me to add sugar myself. Sugar dont melt in cold drinks. Rude staff
  • A
    Наталия Прохоренко
    May 27, 2026
    1.0
    Dangerous for your health!
  • MM
    Me
    May 27, 2026
    1.0
    My children are ill after this food. I took food only for them and didn't eat myself. Now I don't sleep at half past 2 and wait what will be next? Hospital?
  • AS
    Alessandro Sturaci
    May 23, 2026
    1.0
    After going everyday for a month, I had one of the most humiliating customer experiences of my life at this Greggs branch, and honestly it completely changed my view of Greggs as a company. While quietly looking for breakfast, a staff member suddenly grabbed food out of my hands from behind and aggressively ordered me to leave the shop without explanation. I had done absolutely nothing disruptive or threatening and was completely shocked by the level of hostility. The situation escalated publicly in front of other customers, which was deeply humiliating. Another manager then sided with the employee based on a false accusation that I had been filming inside the shop, which was untrue. What disturbed me most was not only the aggression itself, but how quickly I was treated as if I had done something criminal despite there being no explanation, no attempt at communication, and no justification given at the time. I reported the incident formally. Greggs later confirmed in writing that the matter required escalation to senior management and a full internal investigation. However, beyond repeated apologies, no meaningful accountability or transparency was provided. For a company as large as Greggs, the way this was handled was disgraceful. They seemed far more interested in protecting staff and avoiding responsibility than properly addressing what happened to a loyal paying customer. The experience genuinely affected me afterwards. I avoided returning to Greggs entirely and felt anxious even entering similar shops. No customer should ever be treated this way. What is most disappointing is that Greggs presents itself as a friendly, welcoming brand, yet my experience showed the complete opposite. This branch seriously needs better staff training, de-escalation procedures, and management oversight.

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

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Certified June 21, 2026Yext Knowledge Graph
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