Domino's Pizza - London - Charlton

Reviews

• SM

  Sandra M

  May 22, 2026
  5.0
  Absolutely delicious pizza — fresh, full of flavour and delivered super fast. The customer service was excellent from start to finish, and Gopi the manager really made me feel special and looked after. You can tell they genuinely care about their customers. Highly recommend and will definitely order again!
• BN

  B N

  Apr 23, 2026
  5.0
  Yea yea
• WW

  Wayne

  Apr 2, 2026
  3.0
  *Poor communication and unappealing substitutions* Rating: ⭐/⭐⭐ I am writing this to express my growing disappointment with Domino’s, specifically regarding my recent order from the [CHARLTON] branch. My order was altered without any consultation or notification. My side of coleslaw was swapped for fries, which arrived looking incredibly unappealing and borderline inedible. When I questioned this, the delivery driver was unable to offer an explanation other than stating the manager had simply decided to make the swap. (no stock) It is highly unprofessional for a manager to unilaterally change a paid order without first contacting the customer. This lack of basic communication feels dismissive and confirms my feeling that Domino’s is losing its appeal. The brand has become incredibly boring and is no longer customer-facing. Between the declining food quality and the "take it or leave it" attitude toward service, I won’t be rushing back. I expect much better for the price. AVOID