Burger King

Reviews

• G

  ginodp -

  4 days ago
  3.0
  I have 5 children. We bought 5 meals and ate in. My daughter 5 years had urgent need to go to the toilet. When we tried to open the door it was closed. An employee exit from it and didn't let us in. She said "no toilet". We had to run to the Costa cafe (not so near). Then, when we came back to.Burger King to finish the meal, we discovered customers were using the toilet. I think you should double check your employees happiness to work and serve clients, because that looked like a trick to not clean the toilet.
• HS

  Herbin Sha

  Oct 8, 2026
  1.0
  Sorry to say that the customer service was very poor. We have couple of burgers and a wrap. Forget what ever we ordered. The lady at the desk was not attentive the food was there for 5 min after it was made to be delivered. I was with my wife who is pregnant. Who would like to use the washroom. We were denied to use the toilet by the floor staff. She was being rude. Even she was fighting with the staff in the counter. She kept us waiting 5 min unattended in front of the toilet to get it open. There was 2 others ladies in front of the toilet waiting to get it open. So sad that a brand like this treats basic needs for a Customer this badly. 😂 wow nice when I go through the reviews I can even see the pictures of the floor staff posted months before for her excellent service . Thank you
• KA

  kurdistan ally

  Oct 4, 2026
  1.0
  Very disappointing experience. The service was absolutely terrible — I waited for a very long time for my food, and when it finally arrived, the food didn’t taste good at all. I spent £20 on this meal, and honestly, I wish I had lost that £20 rather than spent it here. For the price, I expected much better service and food quality. Unfortunately, this was a complete waste of money and a very disappointing experience. I definitely won’t be coming back.
• TG

  tec goblin

  Sep 25, 2026
  2.0
  Not fast, barely food. The service was courteous but chaotic and slow. Orders were marked on the digital screen as ready when they weren’t, probably to meet some KPIs, and this created utter confusion to clients and staff. Eat-in orders were taking 20-25’ to be ready while take-out was 14 numbers ahead. The dr pepper was supremely watered down, the paid sauce option was not available (discovered only 23’ after the order, apparently too hard for the IT system to not show the unavailable option) and the limited “buddies” product was a sad version of the full sized versions of the burgers, with cuts in for example the bun type, not just size
• JJ

  Jane

  Sep 13, 2026
  1.0
  I went to this Burger King around 2–3 years ago and I still remember how bizarre this experience was. It was me, my mum, my sister and my brother. My mum didn’t even order food, so there were only three of us actually eating. We ordered really basic things, basically Whoppers, chips, drinks and I think I even had a kids’ meal because this was a few years ago. First of all, the doors were locked when we arrived. Someone had to come and unlock them for us, and then they locked the doors again after we got inside. I remember thinking it was really strange. There was already a woman inside complaining to the staff and saying how terrible the place was. Looking back, that probably should’ve been our warning 😭. Then we tried to order, and the staff member serving us was extremely slow and wasn’t really listening to my mum properly. It felt like everything was taking forever. Then came the worst part. We waited around an hour and a half for our food. An hour. And. A. Half. And the restaurant wasn’t even busy. We were basically the only customers there. We hadn’t ordered anything complicated either, so I genuinely don’t know what took so long. By the time the food finally arrived, my mum was understandably annoyed and complained to the staff. And after waiting 90 minutes, the food wasn’t even that good. Some of it was already partly cold. Then when we were leaving, the doors were STILL locked. I don’t know if they still do that now, but at the time it made the entire experience feel even more bizarre. I’ve been back since then and, honestly, I’ve never had a particularly good impression of this Burger King. There always seems to be something going wrong, whether it’s the toilets not working, staff being rude or something else. I know this particular experience was a few years ago, so I can’t say whether things have changed since then. But based on what I experienced, this is easily one of the worst Burger Kings I’ve ever been to.