London's top rated burger joint, serving burgers, fried chicken, milkshakes and beer on tap.
Black Bear Burger's latest restaurant, which is a quick service version of their successful restaurants in Brixton and Exmouth Market. Black Bear Burger's ethos is 'not your typical burger joint' - everything on the menu is best-in-class and all made with the best of British produce. Counter service with seating inside and al-fresco.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.