Battersea General St

Reviews

• AJ

  Aisha Jama

  Oct 3, 2026
  1.0
  Very uncomfortable experience today. I was browsing for a gift when the security guard followed me around the store. When I left, he grabbed my handbag and asked to look inside. I work at the Power Station nearby and regularly visit the store, so I felt particularly racially profiled and embarrassed. I’ve also since seen another customer raise a similar concern about the same security guard. I would ask management to investigate and review how security staff are treating customers.
• RG

  Romina Gegau

  Oct 3, 2026
  1.0
  Horrible manager, overpriced food, poor customer service I felt anxious and uncomfortable. I would not recommend.
• AA

  Aziz Altamimi

  Aug 14, 2026
  4.0
  I reccomend this store
• SR

  Sandra R

  Jul 17, 2026
  1.0
  Lacks basic food items you would normally find in a health food store. More like a souvenir trinket shop, some healthy specialty food items and food you would find at any UK grocery store (unhealthy processed food) at extremely high marked up prices. You can walk in with a Rolex and still be presumed a thief and treated like a potential shoplifter. Ask for and check your receipt. I was overcharged and it felt intentional. If you’re willing to pay higher prices than a specialty shop at Borough Market (compared prices for Perello and Ortiz brands) or marked up prices for the convenience of it, go for it.
• JR

  Jasmin Rahman

  Jul 10, 2026
  1.0
  I had a very disturbing experience at this store because of the security guard. From the moment my friend and I walked in, he followed us around the shop as though he assumed we were stealing. We felt we were being racially profiled, as there was no reason for us to receive this level of attention. When we noticed him staring at us and tried to laugh off the uncomfortable situation, he approached us aggressively and said, "Do you think you're funny?" He then said, "Don't forget what part of London you're in," before threatening us by saying, "Come back at 11pm and I'll show you what's funny." Even after that, he continued following us around the store. We paid for our shopping, but he kept staring at us as we left and continued watching us even after we were outside on the street. No customer should ever be made to feel intimidated, threatened, or singled out in this way. This was an unacceptable experience that left us feeling unsafe. I sincerely hope management reviews any available CCTV and takes this complaint seriously. If this security guard behaved this way towards us, I worry he may treat other customers the same. In my view, someone who racially profiles customers and threatens them should not be working in a customer-facing security role, and I believe appropriate disciplinary action, including dismissal should be taken.

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