Lallapolosa Baking Company is a small, independent and family owned bakery in the heart of Kingston upon Thames & East Twickenham. The exceptional Lallapolosa has picked up 10 national Great Taste Awards to date, including the prestigious 3 star award. We are passionate about food and proud to provide our beloved local communities with incredible dishes, coffee, bespoke celebration cakes, and flawless catering.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.