Five Guys Burgers and Fries Kingston

Reviews

• IP

  Ivan Pogorilyak

  6 days ago
  5.0
  I liked the burger wrapped in salad leaf .
• CL

  Charlotte Lewis

  Jun 21, 2026
  5.0
  Excellent service and great food
• AA

  AA

  Jun 11, 2026
  3.0
  Food was great, but the service really wasn’t. The staff seemed moody and uninterested in helping. I asked where I could get the bottled water I’d paid for and was handed a cup instead. Nobody told me where to collect it or pointed me towards the drinks fridge, which I only noticed on my way out. If I’d known, I would have just got my water rather than getting a soda. I was also confused by the toilet situation. The toilets are locked and need a PIN code. I didn’t see one on my receipt, so I went back to ask for it. The code I was given didn’t work, and after trying to sort it out I just ended up leaving. It’s a shame because the food is really good, but the staff came across as if they didn’t want to be there. Customer service was poor, nobody seemed bothered, and a bit more training would go a long way.
• AP

  Ashley Loo (Pikash)

  Jun 3, 2026
  5.0
  Rahul was exceptionally helpful and friendly Great service and crew Amazing food and environment
• DC

  Dan Culbert

  May 30, 2026
  5.0
  Served by very nice staff lady, Silva. Very friendly!