HOP Vietnamese on Pentonville Road, just a 1-minute walk from King’s Cross Station near Regent Quarter, serves fresh, flavour-packed Vietnamese street food inspired by Saigon and Hanoi. Perfect for breakfast, a quick lunch, dinner or grab-and-go, the menu features Rice Boxes, Phở, Bánh Mì, salads and authentic Vietnamese coffee. Enjoy dine-in with 52 covers or order via self-service kiosks and Click & Collect. Also available on Deliveroo and Uber Eats. Great value, speedy service, with vegetarian and vegan options.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.