Caliendo’s Gelato is an award-winning artisan gelato maker rooted in Italian tradition, renowned for crafting small-batch gelato using exceptional ingredients and time-honoured methods.
Our gelato is now located in Phoenicia Food Hall, just two doors from our original Kentish Town parlour, while our production has moved to a dedicated off-site facility designed to uphold the highest standards of quality and consistency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.