We're not just any food business; we're a passionate journey that ignited in October 2021 and has since blossomed into a thriving enterprise with 18 flourishing locations.
We stand proud as one of the fastest-growing franchises around! At our core, we're dedicated to crafting the ultimate smashed burger experience, bringing the essence oreal beef right to your neighbourhood. Our commitment to excellence shines through in every aspect of what we do.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.