Domino's Pizza - London - Hillingdon

Reviews

• KT

  Krishan Taneja

  6 days ago
  1.0
  If I could give 0 stars I would, pizza came 1 and a half hours after the delivery time. Cold soggy pizza, my dog could have done a better job. Extremely rude service kept hanging up the phone on me. Absolutely horrendous would not recommend any uber eats from here
• RR

  Ruqi Robinson

  Sep 26, 2026
  5.0
  Pizza was made perfectly, thank you so much. 💜
• AA

  Aaron Andrews

  Sep 22, 2026
  1.0
  Good didn’t arrive after 2 hours of ordering couldn’t get into contact with the store Still haven’t received my refund or order DO BETTER
• RH

  Ryan Hans

  Aug 9, 2026
  5.0
  Dominos is something I can’t go wrong with as the taste of everything is so delicious way better than like A Rocky’s or Pizza Hut. Keep it up and DONT get rid of Your Oasis
• KR

  kasey ricketts

  Jun 23, 2026
  1.0
  I visited the store to collect an online order shortly before closing. Upon arriving, I held the door open for a customer who was leaving. When I gave my name to collect my order, Simran laughed and stated that she could see that my friend and I had “planned this” with the customer who had just left, implying that we were attempting to fraudulently obtain a pizza. I found this accusation offensive, humiliating and completely unfounded. I had paid for my order and had only just entered the store. When I asked how she had reached this conclusion and what verification had been carried out before handing my order to another customer, I received no satisfactory explanation. I was informed that a new employee had failed to check the order number before releasing the pizza. Despite this being a mistake by staff, I was treated as though I had done something wrong. An apology was not offered until I specifically requested one, and when I asked about obtaining a refund, I was told to return the following day to speak to a manager. I do not believe I should have been inconvenienced further because of an error made by the store. The interaction left me feeling intimidated, degraded and unfairly stereotyped. As a young Black woman, I was particularly concerned by the immediate assumption that I was involved in dishonest behaviour without any evidence. Whether intentional or not, the treatment I received made me feel racially profiled and unwelcome. I would like a full investigation into this incident, an explanation of how my order was released to another customer, confirmation of my refund, and assurance that staff will receive appropriate customer service training.