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McDonald's

3.7
(1,904 reviews)

Business Details

22/24 Station Road, Hayes, LND
UB3 4DA, United Kingdom
+44 2085 739328
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 22/24 Station Road Hayes. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 22/24 Station Road Hayes and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 22/24 Station Road Hayes . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
22/24 Station Road, Hayes, LND
UB3 4DA, United Kingdom

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 12:00 AM
Thursday6:00 AM - 12:00 AM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

4 menus · 81 items

Explore offerings from McDonald's on 22/24 Station Road in Hayes, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.7
1,904 reviews
5 stars
744
4 stars
465
3 stars
291
2 stars
131
1 star
273
  • LJ
    LONDON WALE JATT
    4 days ago
    1.0
    Hot chocolate is like water I don’t what they made disgusting
  • PZ
    Phalism Zx
    Sep 18, 2026
    1.0
    Take way to long to give you your food.
  • VB
    Valentina “Val” B
    Sep 18, 2026
    4.0
    Been coming here throughout my whole life (starting back when I was in primary). I've noticed that within the last year or so they've had some sort of reform. The food is good and they prepare it in maybe 10-20 mins, however, they do have a habit of under filling the chips (instead of it being full to the brim) and drinks too I think. So, you might have to ask them to add more at the counter.
  • AJ
    Adam Jajeh
    Sep 10, 2026
    1.0
    Genuinely one of the worst customer service experiences I’ve had. I would give 0 stars if Google allowed it. I ordered ONE porridge at around 8:40 am That’s it. One porridge. The restaurant wasn’t even particularly busy, yet somehow I was still waiting until around 8:56 am. More than 15 minutes for one simple breakfast item is ridiculous. I had a work shift to get to, and because of how painfully slow the service was, I ended up being late. What made the experience even worse was the attitude of the staff. When I finally asked for a refund because I had already waited far too long, they suddenly went back and prepared my porridge, then asked me in a very rude manner whether I still wanted the refund. Seriously? Where was that urgency during the previous 15+ minutes? Apparently my order could suddenly be prepared quickly the moment I asked for my money back. What annoyed me most wasn’t just the ridiculous waiting time it was the attitude after making me wait. Instead of simply apologising for the delay, I felt I was spoken to rudely for asking for a completely reasonable refund. Slow service is bad enough slow service combined with rude customer service is unacceptable. For management’s reference I was served by a female member of staff, and from what I could see at the time, I only saw female staff working in the customer facing area. I’m mentioning this specifically so management can hopefully identify who was working at around 8:40–8:56 am and address the way this situation was handled. I understand that fast-food restaurants can get extremely busy and delays happen. But this wasn’t even a particularly busy morning. I ordered one porridge and somehow waited more than 15 minutes. There was simply no excuse for handling such a basic order this poorly. The fact that I still remember this experience and how badly I was treated says everything. I left frustrated, late for work, and completely disappointed with the service. Based on my experience, I absolutely would not recommend this McDonald’s. Management seriously needs to look at the standard of customer service during that morning shift. If Google allowed me to give 0 stars, I genuinely would.
  • PK
    Pam Kaur
    Sep 4, 2026
    2.0
    Date of arrival - 03/09/2026 Time of incident - 7:30 approx Firstly I like to say, we are very regular to this Mcds, bur on this occasion, me and father had an altercation with one of a very rude annd unprofessional staff member named i think pronounced Sangeeta or Sanjeeta. She took my order at the counter the. While she doing that, I did notice bad attitude while talking to me. But I left it. I briefly explained as I do always when I arrive that prefer my food fresh. When I asked her she just cut me off saying yeah yeah okay. I say politely I mean fresh order please but she was not very pleasant to begin with. Also when it to paying, I paid cash and she was looking and was not as confident to handle the till with cash and seemed like not sure how much money to give back. Anyways, so told kindly that it's table service and pointed out where me annd my father were sitting. She. Said okay that's it. I went back to my seat and I can disappointingly say we waiting for out food and coffee for under 30mins that's ridiculous. I kept an eye on her and observed her as she gave other customers their food who even ordered after us and I asked her again kindly "where. Is our food"? I knew she was ignoring us and felt she didn't want to give our food bur she said. It's coming. Again we waited 15 mins food didn't arrive so my father said I go and check when we went down there so our food just sitting there not bothered at all. I caught quickly and Saif my father. Came. To collect our food and I did say it was Table service I could tell she was 110 % lying and sorting saying your father came I said how would we know if tge food was ready we not telepathic I caught her out and I said to her " I know what your doing you deliberately did bring our food out for somewhere reason which she very badly did wirh food. I found this. Absolutely disgusting and disgraceful from this staff member. She doesn't even smile she. Ann ignorant smile and. Showing other customer that we are. Wrong but I pulled her out thaat she can do to others like this but not me. When I caught her out she started snickering with other customer and I said don't snicker or laugh and take accountability of your actions. When I spoke wirh manger and while she serving other. Customer i said I don't want you to serve me and if don't want ro work or can't handle pressure then get out of.the kitchen it's plain and simple instead showing bad attitude and. Unprofessional behaviour. There youngsters especially the girls they doo this because. We Asians and. If it was an english she wouldn't have done that. We are. uk born and She probably done this out of some jealously I think quite evident. I say and. Give a shout out to Gagan, Prisnka raka other girls who are extremely nice and never had bad experiences from them considering they get quite busy as well that the kind of demeanor should have. I don't know about sabha but she sometimes would not say hello to us and just asking everyone like forcibly to write her a good review. Firstly, should ask straight away gjve. A review it's. Like she didn't care about our food.or.if we needed. Anything k this attitude should also be changed from sabha unfortunately. That Sanjeeta little girl should.learn something from the staff members I mentioned. She. Obviously needs to learn manners./etiquettes annd get further training on customer service. At the end the managers are also kind and in this particular occasion Tey gave us. A meal as complimentary which my father was happy about. Thanking you to manger and kind staff members I mentioned earlier.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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