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Greggs

3.7
(198 reviews)

Business Details

25 Station Road, Hayes, LND
UB3 4BD, United Kingdom
+44 2038 898592

About

BakeryGreggs
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Greggs
25 Station Road, Hayes, LND
UB3 4BD, United Kingdom

Hours

Monday6:00 AM - 7:00 PM
Tuesday6:00 AM - 7:00 PM
Wednesday6:00 AM - 7:00 PM
Thursday6:00 AM - 7:00 PM
Friday6:00 AM - 7:00 PM
Saturday6:00 AM - 7:00 PM
Sunday7:00 AM - 5:00 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on 25 Station Road in Hayes, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SANDWICHES & SALADS

2 items

SAVOURIES & BAKES

6 items

SWEET TREATS

3 items

Reviews

3.7
198 reviews
5 stars
95
4 stars
36
3 stars
22
2 stars
11
1 star
34
  • AG
    Amit Gupta
    3 days ago
    1.0
    Zero rating for staff specifically one rude boy on till zero customer service they need keep some professional people
  • AD
    Adam Doyle
    Apr 20, 2026
    1.0
    Absolutely shocking customer service today by Rahlia. Very rude and you could see that every part of her didn’t want to be there. From the moment I entered the empty store she was unwelcoming and rude! Rahlia if you hate your job, find a new one! Absolutely no need for such attitude and lack of customer service. The bare minimum of a thank you would have done. Awful.
  • SS
    sukhjinder singh
    Mar 22, 2026
    1.0
    Rude refusal of breakfast order before cutoff Visited at 10:45 AM, breakfast closes at 11:00. Staff refused my order saying they had 11 others to finish, even though I was well before closing time. I pointed this out politely — he stayed rude and dismissive. Another staff later said no breakfast items left, but the initial refusal was about orders, not stock, and the attitude was very poor.
  • AS
    Aseel shah
    Mar 22, 2026
    1.0
    I regularly collect deliveries from this Greggs location, and recently the service has become very disappointing. There are new staff members (a girl and a boy) who seem inexperienced and inefficient. Tasks that should take just a few minutes are often delayed unnecessarily — for example, a 2-minute job is stretched to 15–20 minutes, and even simple orders are quoted as taking 30 minutes. This causes serious issues, especially during busy morning hours when timing is important for deliveries. Staff often appear to be standing around rather than working efficiently, which leads to long waiting times and frustration. Previously, there were three older female staff members who were excellent — they were quick, professional, and had orders ready within minutes. The difference in service now is very noticeable. I hope management can address this issue and improve staff efficiency, as the current situation is affecting delivery work significantly.
  • SB
    Simon Baker
    Feb 20, 2026
    5.0
    Alright

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

This information is certified by Greggs and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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