Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Today morning, I visited this branch with my friend for morning breakfast but the person (a lady abit chubby) who served us ,her behavior was quite odd toward us as if she was discriminating us .Also the food was cold and not good at all.This was my and mine friends worst experience so i am not going at all so i recommend not to go to this branch at all.
LD
Lester Dias
Sep 10, 2026
1.0
Came here starving and somehow left disappointed. 💀 Pepperoni pizza was cold and the cashier was rude — 0% customer service, and it’s not even the first time.
At this point, I’d rather use a self-checkout than deal with the attitude. Definitely not coming back.
SH
S D. Hussein
Jul 27, 2026
1.0
This is the second time they've gotten my order wrong. I ordered 16 pizzas worth 30 pounds yet only received 8... And now I won't be getting a full refund. Not to mention I'll have to wait up to 10 days to receive the money. Disgraceful!
JS
jaskaran sidhu
Jul 3, 2026
1.0
security old man behave like no sense shame on the person who hire him
WO
wesley oakes
Jul 1, 2026
5.0
Commendation for Samira and the Greggs team
I am a regular visitor to the Hayes Greggs and I consistently receive fantastic service from the entire team every time I pop in. They are always friendly, efficient, and welcoming.
I specifically wanted to share my appreciation for a staff member named Samira. During my most recent visit, I witnessed her handle an extremely challenging situation when a group of individuals attempted to steal food and drinks from the shop.
I was incredibly impressed by how Samira dealt with the incident. Even under such difficult circumstances, she remained completely professional, polite, and calm. It was very clear that she genuinely cares about her colleagues, the customers, and the business itself. She managed the situation with poise and integrity, and she is a true asset to your team.
Samira deserves formal recognition for her conduct. It is rare to see someone handle such a stressful moment with that level of grace. Thank you to the whole Hayes team for your hard work—you make every visit a pleasant one!
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
What types of food and drinks does Greggs specialize in?
Greggs specializes in fresh bakes, sandwiches, hot drinks, and sweet treats such as Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums, and freshly ground Fairtrade Coffee.
Where is the Greggs shop located in Hayes?
The Greggs shop is located at 25 Station Road, Hayes, UB3 4BD, United Kingdom.
What are the opening hours of Greggs in Hayes?
Greggs in Hayes is open Monday to Saturday from 6:00 AM to 7:00 PM and on Sunday from 7:00 AM to 5:00 PM.
Does Greggs in Hayes offer delivery and click-and-collect services?
Yes, Greggs offers delivery through Just Eat and has a Click and Collect service available for customers.
How can I order from Greggs using a mobile app?
You can order from Greggs via their app available on the Apple App Store and Google Play Store, which also offers a rewards program.
What payment options are accepted at Greggs in Hayes?
Greggs accepts Android Pay, Apple Pay, cash, contactless payments, Mastercard, and Visa.
Does Greggs in Hayes have facilities for wheelchair access?
Greggs does not have a wheelchair accessible elevator at this location.
What nearby places can customers visit before or after coming to Greggs in Hayes?
Customers can visit nearby places such as 8BIT IT (an IT company), Joyous Consultancy (a health and medical center), and Iceland Foods supermarket, all within close proximity to Greggs, making it convenient for errands or appointments along with a visit to Greggs.
How can nearby Hayes Station Road Argos stores help customers visiting Greggs?
Customers visiting Greggs can conveniently shop at Hayes Station Road Argos and Argos Hayes Station Road, both retail and department stores nearby, allowing them to combine their grocery or retail shopping with a quick meal or snack from Greggs.
Are there any outdoor or recreational areas close to Greggs in Hayes?
Yes, Seven Sisters National Park is a nearby outdoor location where customers can enjoy nature before or after visiting Greggs for refreshments.
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