HG
Halina Grecka
4 days ago
Very incompetent people work there:
an adult who has no idea how to behave properly or with dignity he deliberately tries to provoke customers with his stupid, unprofessional behavior. In this instance, paper hadn't been loaded into the receipt printer—a basic task that should be done automatically at the start of a shift. If that wasn't done, the proper course of action is to apologize and issue the receipt for the fuel or purchases and complete the missing things so that it can be printed later (...he work there and don't know which distributor and where...and whether there is paper in them...??? ). Instead, the employee mixed up facts, caused confusion, and pestered me with nonsense. It was all intentional—aimed at provoking, upsetting, and harassing me (customer). He acted strangely; I gave him the pump number, but he started making excuses—claiming he had to check the amount because he "didn't know"—and caused a idiocy scene, making snide remarks, when he should have simply done his job: replace the paper roll and print the receipt regardless. We were refueling the car with gasoline: after paying at pump no. 1, the receipt didn't print, and pump no. 7 wasn't working. I informed the employee, but he didn't know the amount and told me to go to the pump and check even though I had already given him this number .. (and this worker tried to provoke and chelenging me... - it acting really unprofessionally -it's possible that he tried to change reality, also he psychological terrorism and harassing me ); he kept contradicting himself and tray to do this same to me —it was around 13 ;00 -11.102026 , but he didn't really know and was spouting nonsense. I took a photo of the pump, even though the job number was provided and that should have been enough, but he was doing something wrong misleading even trying to lie, and his behavior was truly repulsive. I explained to him that I wasn't there to chat and didn't even have to - but they didn't do their duty to involve buyers in their disgusting nonsense (because I didn't even have to go there today for that - that why payment we can make on machine in distribution from which the bill is to be generated or printed !...). This is for customers a shopping experience - and really, if they work there and don't know such simple things, it's a shame and embarrassment of them.
One more important thing, why they don't issue fuel bills, one of the assumptions is that they sell the bills to add and receive refunds etc and so on!.
⭐ 5 Stars – Great shopping experience
Had a really good experience at Tesco Superstore, Feltham. Its my Go-to store when I am in London. The store is well organised, clean and has a great variety of products available under one roof.
The aisles are easy to navigate, and I found the overall shopping experience convenient and hassle-free. There’s a good selection of groceries, fresh produce, household essentials and everyday items.
What stood out most was the friendly and helpful staff, who were approachable whenever I needed assistance. The checkout experience was also smooth and efficient.
Overall, a very convenient store for regular shopping, with a good range of products and a pleasant atmosphere.