Hi I order 2 pizzas from them when I order I tell her I need 1 pizza spice and 1 non spicy and I will take out the tomato and put red chilli I said okay but after they deliver the pizza driver is soo good and after call her I said it’s spicy she keep saying I can’t hear you I can’t not hear you and they don’t want listen to costumer witch soo wrong and I give to delivery guy tips to but after that everything is gone wrong soo make sure guys who ever is going to order think twice
SA
Saud alzaaqi
Aug 27, 2026
5.0
👍
AT
Anzuu Thapa
Aug 23, 2026
1.0
I would like to make a complaint about my experience at your restaurant on Sunday evening at around 9:00 PM.
I ordered a pizza by phone and was told to come after 10–15 minutes for collection. I arrived at the restaurant within the advised time, but the staff members were busy chatting amongst themselves. They were speaking very loudly and did not acknowledge me even though I was standing there waiting for around five minutes.
When one of the ladies eventually came over, I politely told her that I was there to collect my order. However, her attitude towards me was very unpleasant. She was giving me a rude look and exchanging what appeared to be a very disrespectful look with her colleague. I then asked whether my pizza was ready, only to be told that I would still have to wait another 10 minutes.
I completely understand that restaurants can get busy, especially on a Sunday evening, but the way I was treated was unacceptable. If customers are told to arrive after 10–15 minutes for collection, I expect the order to be reasonably close to ready, or at least for the staff to communicate politely if there is a delay.
The staff’s attitude, lack of acknowledgement and unprofessional behaviour made me feel very uncomfortable and unwelcome as a customer. I hope you will take this complaint seriously and address the issue with the staff so other customers do not have the same experience.
I would appreciate an explanation and would like to know what action will be taken regarding this incident.
BB
Bobby B
Aug 12, 2026
1.0
Ordered a margherita with sweetcorn and mushrooms. Sent a pizza that looks like it got served at a kids birthday party.
This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: