Tesco Extra

Reviews

• ES

  Elijah Sadorra

  Jun 7, 2026
  1.0
  Not gonna lie. Probably the worst Tesco I have ever been to. Very crowded with people, staff fighting each other. We went past the “haunted” Enfield house and seems like the ghost managed to travel to this Tesco and haunt it. I would never go back to this Tesco.
• JB

  James Birch

  May 25, 2026
  3.0
  Can get very overcrowded and loud, the self check out seems under staffed, and the product placement is a bit confusing. I recommend going in the night. And Wednesdays, for there clearance shelfs.
• AG

  Aaliyah Gifford

  May 11, 2026
  1.0
  Went into Tescos today and I heard two aunties shouting at a young women, one lady didn’t have the Tesco uniform on she was wearing black leggings and a grey top and the other women had a Tescos uniform both black, from my understanding they didn’t want someone to buy paracetamol and the one in grey was shouting at the young lady telling her she will follow her outside if she gives it to someone?.. and I heard the lady say that she doesn’t have a problem and her mum bought it and she understands, whole interaction was weird I felt mad and embarrassment for the girl, please stop letting these people work at Tescos it’s horrible, and they said she’s banned from Tescos which is so wrong !!!!! Please get them fired their behaviour is disgusting shouting like that to a customer
• GS

  Gülay Soytürk

  May 8, 2026
  2.0
  First of all, I would like to say that I regularly shop at Tesco and I have always liked your store very much. Unfortunately, today my daughter experienced a very upsetting situation, and I would like to report it. Today, between approximately 6:00 PM and 7:00 PM, my daughter went to Tesco to buy an item. However, she did not have enough money to pay for it, so she returned the item and chose a different one instead. While she was trying to pay for the second item, a female staff member who was assisting customers spoke to her in a very rude manner and said, “You keep coming here a second time, scanning items and then putting them back.” However, my daughter had only come once and had only scanned one item before deciding not to buy it because she did not have enough money. The staff member assumed that she would leave this item as well and spoke to her in a disrespectful and humiliating way. My daughter was very upset by the way she was treated and came home feeling extremely uncomfortable. I was also very disappointed and angry to hear about this incident. I believe staff members are supposed to help customers, not make them feel embarrassed — especially a young girl. I am writing this message both to your Google page and to your email because I want this matter to be taken seriously. Please investigate this situation and remind your staff to treat customers with kindness and respect. I look forward to your response. Thank you.
• SW

  Shorty Warren

  Apr 30, 2026
  1.0
  Extremely serious and unacceptable experience at Tesco. A staff member named Sue was hostile from the outset. When my partner asked for a bag at self-service, she snapped at him to “make sure you scan that” despite the fact he already had. What followed was far more concerning. After we had both paid, we were standing by the exit when she began loudly shouting across the shop accusing us of “not paying” and “stealing.” These accusations were completely false and made in front of a busy store full of customers. Being publicly accused of theft without any attempt to verify the facts is not just unprofessional it is reckless. Situations like this can cause real embarrassment and reputational harm, particularly when done loudly and without justification. We returned to clarify the situation, yet Sue continued in an aggressive and accusatory manner. My partner showed proof of payment via his bank, I had a receipt, and even another staff member appeared confused as it was clear no wrongdoing had taken place. Despite this, Sue refused to properly engage, avoided giving her name when asked, and maintained a dismissive and unprofessional attitude throughout. When it finally became clear the confusion was her mistake (our friend had briefly gone to pick up an item and then paid), she simply said “oh” and walked away with no apology or acknowledgment of the seriousness of what had just happened. Publicly accusing customers of theft without evidence is a serious matter and should be treated accordingly. I would expect this incident to be formally reviewed, including CCTV if available, and for appropriate steps to be taken to address both the conduct involved and the impact this situation had on us as customers. Given the nature of what occurred, I would also expect a meaningful response that reflects the seriousness of the experience, rather than a generic apology.

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