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Greggs

3.6
(288 reviews)

Business Details

+44 1322 470660

About

BakeryGreggs
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.

Location

Greggs
U1 Tower Retail Park Crayford Road, Crayford, LND
DA1 4LD, United Kingdom

Hours

Monday5:30 AM - 6:30 PM
Tuesday5:30 AM - 6:30 PM
Wednesday5:30 AM - 6:30 PM
Thursday5:30 AM - 6:30 PM
Friday5:30 AM - 6:30 PM
Saturday5:30 AM - 6:30 PM
Sunday7:00 AM - 5:30 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on U1 Tower Retail Park Crayford Road in Crayford, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SWEET TREATS

3 items

SAVOURIES & BAKES

6 items

SANDWICHES & SALADS

2 items

Reviews

3.6
288 reviews
5 stars
128
4 stars
50
3 stars
30
2 stars
21
1 star
59
  • JK
    jaures kolley
    5 days ago
    1.0
    I visited the Crayford Greggs store and was given a sausage, bean and cheese melt that was absolutely freezing cold. I immediately asked if I could swap it for a hot steak bake, as the item I had been given was not suitable to eat at that temperature. Instead of being dealt with politely, we were told that they couldn’t swap it. We explained that the food was freezing cold and that we hadn’t been informed beforehand that it might be served cold. The response was met with attitude and shouting rather than any attempt to resolve the issue. Mandy then continued shouting while we tried to explain the situation, and another member of staff came over with the same attitude and also started shouting. After a lot of unnecessary back and forth, they eventually agreed to swap the item. The whole experience was completely unacceptable. We were not asking for anything unreasonable, just a hot replacement for food that was served freezing cold. The way we were spoken to was unprofessional, rude and completely unnecessary. Customer service should not involve staff shouting at customers who are simply trying to resolve a genuine issue. I hope management addresses the behaviour of the staff involved, particularly Mandy, because this experience has left a very poor impression of the Crayford store.
  • DR
    Dominic Roberts
    Aug 1, 2026
    5.0
    Kelcie was amazing today. So friendly and kind. Thank you for making us smile today.🙏🙏🙏
  • LR
    Lisa Rayson
    Jul 28, 2026
    5.0
    Lovely group of staff who are happy which seems to be a rarity. Quick service and all items were available.
  • PB
    Paul Bettie
    Jun 27, 2026
    5.0
    So I was on the phone to my partner and the lady in front was being served and the and the girl serving called calleigh clearly listened to the order I was about to present her with when she was finished serving the lady infront of me. But when I was about to tell her it was already done. Saving me having to wait. As she was up against it as there was a long queue behind me.
  • SM
    Sara Mehrayn
    Jun 20, 2026
    1.0
    Staff are very nice and friendly. But its filthy. I hope this does not reflect the kitchen.

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

This information is certified by Greggs and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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