If I could give no stars I would, the food was disgusting, it was cold, the drinks was half filled even when I asked the staff to fill them back up, they would not give me replacement food because I had taken a bite, the restaurant is dirty the staff are rude and very unpleasant to talk to, and staff should keep there opinions to themselves as you can hear as they are slagging you off, mcds customer service do not care when you complain. Wil NOT be returning
VK
Vipan Kumar
Sep 25, 2026
I am very disappointed with my recent takeaway order. I customized my McPlant burger to include an extra patty, but upon arriving home, I realized I was given a standard single-patty burger instead. This is not the first time this has happened—it is the second time I have paid for an extra item and received nothing. The team needs to look at the order tickets properly. Paying for food you don't receive is unacceptable.
𝖶𝗈𝗋𝗌𝗍 𝗌𝖾𝗋𝗏𝗂𝖼𝖾.
I’m highly satisfied with my latest experience there. When I came in, a member of staff greeted me warmly. When I was getting my food served, same lady warmly asked do I want her to get us any souses, wich I wasn’t asked about anywhere. The food was super delicious and it’s my favourite McDonald’s so far.
CS
Catia Santos
Sep 13, 2026
Ordered on just eat over 2h30m ago (8.25 am), still no food. I am putting the review here because we can't read reviews on just eat. I have the feeling that they are waiting for me to cancel the order and per just eat rules I would lose the money. So you might as well just go ahead and cancel yourselves so I can get my refund in full, because I am not cancelling. And I will never order from you again. I do hate posting bad reviews, but I think in this case it was warranted.
Update: they cancelled the order at 3.53pm, over 7h later.
Very poor experience with one of the managers — a short white female manager.
She was extremely rude and unprofessional when speaking to me. She raised her voice, told me to “behave myself” and accused me of being disrespectful without even properly listening to what I was saying.
Unfortunately, this is not the first time I have seen her arguing with customers either. In my opinion, she does not have the appropriate customer service skills to be dealing with members of the public.
The way she speaks to people is unacceptable and made me feel extremely uncomfortable. Management should seriously review her behaviour and consider having someone else in that position.