Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
I did an online order to skip the queue and was asked to be there on time. Honestly the worst experience ever. They made me wait 25 min just for the order plus they didn’t have any vanilla syrup for ice coffee and still charged me
For it . Food was handled poorly too. It was badly managed. They didn’t prioritise the online order yet all and was focusing on walk in customers. Which was very frustrating as the online order is made for skip the queue and less waiting and grab the food and leave. I wouldn’t use it again.
TC
Teresa Cusano
Jul 11, 2026
1.0
God this is such a slow service in this shop!!! Seriously needs head of staff to look at this. All they worry about a bark from
Dog which is waiting such long time for its owner to come out. Then the staff instead of moving faster to serve the customers they are too worried about dog that’s barking outside a small Dachshund!!! But again what a show service. I give this store 0
MA
Mario Alexandre
Apr 16, 2026
1.0
I would like to express my deep dissatisfaction with this establishment. The place is unhygienic and the service is poor. I was treated with arrogance and rudeness by the staff (as shown in the attached photo). Unfortunately, this place does not respect its customers.
DP
dave p
Apr 16, 2026
3.0
Very busy store, selling the usual, not very healthy, but quite tasty snacks.
TM
tom mason
Apr 6, 2026
3.0
Waste of time, I get half an hour break from work and it will take you about an hour to get served
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
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