Five Guys Burgers and Fries Bromley

Reviews

• RP

  Rafal Pucun

  4 days ago
  5.0
  Good choice of burgers
• OH

  Oliver Horne

  6 days ago
  5.0
  I was served by Rosie today, she was very friendly and helpful!
• AC

  Akhlakur Rahman Chowdhury

  Sep 22, 2026
  1.0
  Is this restaurant provide halal? No
• MH

  Madison Camila Highness

  Sep 2, 2026
  1.0
  ⭐ Five Guys Review — The Grilled Cheese Needs Serious Improvement I’m American, so I’m very familiar with how an original American-style grilled cheese should look, taste and feel. Five Guys originated in the United States, my country, which makes this even more disappointing because the grilled cheese I have received here has been nothing like the properly grilled versions I associate with American Five Guys. Unfortunately, on multiple occasions after ordering the grilled cheese, I have experienced what I believe were food-poisoning symptoms. Yet, dummy me, I went back again because I genuinely wanted to give them another chance and hoped I had simply been unlucky with the previous orders. Sadly, the quality has repeatedly been shocking. The bread has arrived soggy, drenched, greasy and overloaded, rather than properly toasted and grilled. At times it has been so wet and messy that it barely resembles grilled bread. Everything seems thrown together with far too much moisture and grease, causing the sandwich to collapse rather than having that satisfying toasted texture. A proper American grilled cheese should be golden and crisp on the outside while remaining soft inside, with beautifully melted cheese and fillings held neatly between the bread. You should be able to see and feel that the bread has actually touched the grill and developed that unmistakable toasted finish. This is how it should look — like the American original: golden-brown bread, properly grilled surfaces, melted cheese and fillings visible inside, while still holding together as an actual sandwich. That is the standard I expect, particularly from an American restaurant chain. The frustrating thing is that the rest of the meal proves Five Guys can produce fantastic food. The chips are AMAZING. They are genuinely one of the best parts of Five Guys and something I would happily order again. That makes the consistently poor grilled cheese even harder to understand. Five Guys needs to seriously review how its grilled cheese is being prepared at this location. Staff should be trained to make sure the bread is properly grilled and golden rather than serving customers a soggy, drenched and overloaded sandwich. Please go back to the proper American Five Guys style: crispy golden bread, melted cheese, balanced fillings and a sandwich that actually looks and feels grilled. As an American, I know what this kind of grilled cheese is supposed to be. I shouldn't have to look at beautifully prepared American Five Guys grilled cheese and wonder why the version I'm receiving looks completely different. Chips: amazing. Grilled cheese: shocking. Please improve it, because when a Five Guys grilled cheese is prepared properly, it can look absolutely incredible.
• MG

  Marie Garaccio

  Aug 28, 2026
  5.0
  In a world where service is usually lukewarm, I have to say that each time I’ve been to FGB&F in Bromley, the welcome has always been warm. All the staff are just lovely, and I ALWAYS receive a welcoming smile and greeting from Sumaina. She deserves a huge SHOUT-OUT. Sumaina should be the face of the branch. She is the perfect example of someone who genuinely enjoys the role she plays in this lovely branch. The food is always hot, well-seasoned and delicious. A huge shout-out to everyone who plays a part in running this branch. They don’t get enough recognition for providing not just well-cooked food, but the kind of welcome that makes you want to return. It’s always a joy and a treat to go there. THANK YOU ALL x