Burger King

Reviews

• JD

  jamie devers

  Aug 3, 2026
  1.0
  Absolutely terrible experience at Burger King. The staff’s attitude was horrendous from the moment I walked in. They looked like they wanted to be anywhere other than at work, and their mannerisms and overall attitude towards customers were extremely poor. There was no warmth, professionalism, or basic customer service. I understand everyone can have a bad day, but the way customers are treated should still remain respectful. Unfortunately, the staff made the whole experience unpleasant and made me feel like I was an inconvenience for simply being there. Really disappointing and definitely not the standard of service you would expect from a well-known brand. I won’t be rushing back.they need to be sacked
• AA

  Al

  Aug 2, 2026
  5.0
  Ordered from here the other day food was sound driver was a bit rude but overall not bad.
• HM

  Hesham Moqbel

  Jul 29, 2026
  1.0
  Absolute Disgrace – Management & Staff Need Immediate Investigation ​If I could give zero stars, I would. This is, without a doubt, the worst establishment I have ever visited in Liverpool. The management and staff are exceptionally rude, completely unprofessional, and show a total lack of basic human respect. What is even more alarming is the subtle discrimination and prejudiced attitude displayed toward certain people. ​Their treatment of delivery drivers (from platforms like Uber Eats, Just Eat, and Deliveroo) is utterly appalling and degrading. These drivers are hard-working individuals, yet the staff and management speak to them with utter contempt and treat them like second-class citizens. The same horrible attitude is given to customers who walk into the branch—unwelcoming, aggressive, and entirely dismissive. ​To the business owner and senior management: you need to look into this specific location immediately. The current staff and branch manager are ruining your brand’s reputation. This level of unacceptable behavior, bad attitude, and blatant toxicity should not be tolerated anywhere. I strongly urge everyone—both customers and delivery drivers—to avoid this place at all costs until a full change of staff and management takes place.
• DD

  DazAltTheory

  Jul 10, 2026
  5.0
  During the early evening of Friday 10th July 2026 after doing some much needed retail therapy at the nearby New Mersey Shopping Park, I didn't wish to return home to prepare my evening meal hence a decision was made to visit for the first time this specific Burger King branch. What I found, was an excellent air-conditioning system that gave thankful escape from the 29°C extreme summer-time weather outside. Lovely décor, hygienic premises & more importantly outstanding staff. My preference is to order in person at the front desk rather than using the now common touchscreens that are in all fast-food franchises. Max (a member of staff that gave his permission for me to name him in this review) was understanding delivering friendly customer service as I haven't been to a Burger King in some time. Based upon his recommendation I went with: Double Whopper Meal (Double Whopper Hamburger, Large Fries & Large Vanilla Milkshake) Max was correct with his recommendation as it was most enjoyable. I will definitely return as a customer to this specific Burger King branch.
• CH

  Caven Horsley

  Jul 9, 2026
  1.0
  Usually Burger King is a quality experience but sadly this branch is somewhat disappointing. Firstly placed the order on the screen, there wasn't any receipt roll. So had to ask at the counter. There were chips over the floor in the cooking area and to be honest wasn't very clean. On recieving our order crammed into a small bag I asked my wife to check the contents. This is when a member of staff slammed the cups down obviously offended at my request the proceeded to give us the "side eye" on our exit. The food wasn't anything to write home about and honestly found the whole experience disappointing 🤬