Have to say food was fantastic and a lovely member of staff called Jade look after us so much she was a credit to the company. Was hoping the food would be OK and it smashed expectations it was so tasty and great portions. Thanks and see you again.
MM
Michael McAllister
Aug 28, 2023
1.0
Absolutely shocking! From start to finish. Don't know if they were short staffed, but this was truly awful.
The actual seats and table were not clean, old food in seats, dirty glasses, cutlery etc.
Took 40 mins to just be served drinks alone. The staff seemed to congregate around a table not being used, high fiving each other and looked completely disinterested in serving the customers. We were there for almost 2 hrs. Food came out seperately, had clearly been reheated and under heat lamps for some time. Whoever the manager is, needs to seriously get a grip of the place, it's an embarrassment!
Only saving grace was our bill was scratched after we complained. But our time, and day was wasted and ruined by these absolute cowboys. Will never return here again!
Frequently Asked Questions About TGI Fridays - Liverpool Speke - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
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