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McDonald's

3.4
(1,457 reviews)

Business Details

+44 1514 863345
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Hunts Cross Shopping Park Liverpool. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Hunts Cross Shopping Park Liverpool and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Hunts Cross Shopping Park Liverpool . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Hunts Cross Shopping Park, Liverpool, LIV
L24 9GB, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 340 items

Explore offerings from McDonald's on Hunts Cross Shopping Park in Liverpool, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

263 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.4
1,457 reviews
5 stars
529
4 stars
271
3 stars
227
2 stars
75
1 star
355
  • DB
    Darkya Black
    Oct 21, 2026
    1.0
    Ordered around 9pm. 2 hours later after several delays saying the food was being prepared and that a driver was waiting to pick up my order, they cancelled my ordered saying the items weren't available. I had this issue in the past. I had other issues with this restaurant in the past. I guess it is my fault for thinking that they've gotten any better. Shit food, shit service. Next time I will be less lazy and cook at home.
  • TA
    Theodora Awe
    Sep 19, 2026
    5.0
    Perfect as always 👌
  • JD
    John Doe
    Sep 15, 2026
    2.0
    ⭐⭐ 2 stars overall — although if I could rate the management and atmosphere separately, they would get 0 stars. The management at this McDonald’s is honestly appalling. The way I witnessed some managers speak to their staff was completely unacceptable. Staff were being belittled, shouted at and, from what I personally witnessed, sworn at over relatively minor mistakes. There was one female manager in particular, wearing a white shirt and blue tie with brown hair, whose attitude towards the staff was absolutely shocking. She came across as incredibly childish, aggressive and completely unprofessional. I initially had no issue with waiting for my food in the drive-thru as it clearly wasn’t ready, and I completely understand that these things happen. The member of staff who brought my food out, who I believe was called Maheen, was actually lovely and very polite. Unfortunately, when I realised an item was missing, I went inside to ask about it. Rather than simply resolving the issue, I witnessed the same manager immediately shouting at the young member of staff as though the missing item was entirely her fault. Maheen then went elsewhere, and I witnessed the manager muttering something to another manager who was present. I found the whole interaction incredibly uncomfortable to watch. Mistakes happen, especially in a busy McDonald’s, and there is absolutely no reason to humiliate or speak to staff in that manner. Managers are supposed to support their employees and deal with mistakes professionally, not make young members of staff feel like they are being attacked. The cleanliness of the restaurant was also disappointing. There appeared to be fly catchers around the restaurant, and there were flies present inside. It did not give the impression of a particularly clean or well-maintained environment, which is especially concerning for a place serving food. I do want to give credit where it is due, because several members of staff were genuinely lovely. Johnathon was particularly welcoming when I came into the building and was friendly and helpful. There were also other members of the front-counter team who were really nice to speak to, including someone I believe was called Josh. These staff members were polite and made a genuine effort, and I don’t think they deserve to be tarred with the same brush as the management. I have since heard that the restaurant has now closed for a refurbishment. If that is the case, hopefully the refurbishment will go beyond simply changing the appearance of the building. In my opinion, they should seriously consider looking at the management culture as well. A new management team, or at the very least some serious management training, would be a far more meaningful improvement. The reason this gets 2 stars rather than 1 is because the frontline staff I interacted with were genuinely friendly and helpful. My experience with them was positive. Unfortunately, the management, atmosphere and cleanliness seriously let the restaurant down. I would also like to know how I can raise this formally with McDonald’s, because what I witnessed was not what I would expect from management in any workplace.
  • AB
    Alana Barnard
    Sep 13, 2026
    5.0
    Today I went to McDonald’s with my best friend and it was one of the best McDonald’s I’ve ever had. Food was delicious. Staff were super kind and friendly. (Especially Christian and Mustafa) I know they shutting down for a bit for a renovation. But please keep the strawberry on the wall. It was super good. I recommend it. Five stars :)
  • DT
    Diana Timpuriu
    Sep 5, 2026
    1.0
    Just left the restaurant, staff unhelpful, manager unprofessional, ordered via app and they prepared the order even though i was not in the area, said is not their fault is the app. Lucy, the manager told me to contact Customer Service and tell them to give me voucher as i am not getting any refund. Never left a bad review in my life but they made me feel like i am not worthy of attention. I get is McDonald, they have to many customers why should they care if they lose one. I just hope Lucy will be treated as she treated me today !!!!

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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